Job Description

Job Description Summary

#LI-Hybrid

Location: Hyderabad, India

Relocation Support: This role is based in Hyderabad, India. Novartis is unable to offer relocation support: please only apply if accessible.

If you are passionate about driving quality excellence on a global scale, this is an opportunity to make a meaningful impact at Novartis. As Global QMS Manager, you will drive compliance, innovation, and continuous improvement across critical quality processes that support product release worldwide. Working with diverse stakeholders across Quality, Information Technology, and business functions, you will help shape how global systems operate, improve efficiency, and ensure adherence to regulatory expectations. This is an exciting opportunity to make a visible impact on a global scale while helping deliver high-quality medicines to patients around the world.

Job Description

Major Accountabilities:

• Ensure compliance of Batch Release Hub configurations with regulatory and quality requirements.
• Govern system changes to support compliant and efficient batch release processes globally.
• Maintain and continuously improve business documentation aligned with system configurations.
• Partner with Quality and Information Technology teams to enhance system reliability and performance.
• Translate business needs into clear requirements for system development and enhancements.
• Support and coordinate training initiatives that help users build confidence and capability globally.
• Support validation, user acceptance testing, data migration, and system integration activities.
• Act as the global subject matter expert and primary contact for Batch Release Hub processes.

Essential Requirements:

• Bachelor's degree in Life Sciences, Pharmacy, Engineering, or a related field, or equivalent relevant experience.
• Experience supporting or managing quality systems within a regulated pharmaceutical, healthcare, or related environment.
• Strong knowledge of pharmaceutical regulations, quality standards, and compliance requirements.
• Demonstrated ability to collaborate across functions and build strong stakeholder partnerships globally.
• Experience supporting system changes, validation activities, and user acceptance testing.
• Excellent communication, problem-solving, and stakeholder management skills.

Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network.

Skills Desired

Collaboration, Communication, Continuous Improvement, Data Integrity, Decision Making, Good Manufacturing Practices (GMP), Leadership, Managing Ambiguity, Operational Excellence, Quality Assurance (QA), Quality Compliance, Quality Control (QC), Quality Inspections, Quality Management Systems (QMS), Regulatory Compliance, Statistical Process Control (SPC), Supplier Quality Management