Job Description

Primary Details

Time Type: Full timeWorker Type: Employee

Global Property Claims Lead

Dublin/London - Hybrid

About QBE  

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.   We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

The opportunity 

Reporting to Reinsurance International Claims Manager, you will be recognised as the Product expert for all technical Property claims issues, providing guidance, support, and resolution of complex cases.

You will work closely with the Product Underwriters and pricing team to monitor portfolio performance, identifying trends and implementing improvements to enhance claim outcomes and deliver excellent customer service.

Your new role​

• Ensure reporting and oversight are conducted with a global perspective, integrating claims data and insights from all regions and locations and highlighting areas where data can be improved

• Consider use of technology to improve efficiency and productivity including AI and automation opportunities.

• Have a clear understanding of Product strategy and take the lead in identifying, collating and reporting losses and insights as required for outwards retro.

• Member of the monthly Global Property Committee meetings and weekly Property Clinics, representing claims and ensuring key issues are discussed, such as large claims, large movements, red flags and volatile losses.

• Drive knowledge sharing across the claims and product teams to enhance technical expertise and deliver technical excellence.

• Represent Re Claims in Major Loss Protocol forum, co-ordinating response for Property exposures lines in collaboration with Cat Modelling and Executive Director Property.

• Act as the visible face of Property Reinsurance claims both internally and in relevant industry forums

• Manage a portfolio of claims as the role requires.

About you:

• Experience in handling Property claims of high value (Cat and per risk covers)

• Experience of working within the Reinsurance/ insurance/legal industry

Benefits  

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.
To learn more about benefits of working with us, click  Rewarding our people - QBE European Operations 

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

AXCO Global Insurance Awards 2024 Winner: Network Management of the Year 

Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer 

UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year 

Working Dads Employer Awards 2023 Winner: Parental Policies Award 

Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employer

To learn more about our achievements, click here 

If you’re looking for a career that combines your expertise and your empathy, click Apply today.

Your career. At the heart of it.  

Skills:

Analytical Thinking, Claims Resolution, Commercial Acumen, Critical Thinking, Industry Knowledge, Insurance Claims Management, Insurance Claims Processing, Intentional collaboration, Managing performance, Mentorship, Negotiation, Problem Solving, Regulatory Compliance, Risk Management, Stakeholder Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.