Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
As part of the Commercial Transformation team, you will play an active role in developing and supporting commercial products that enhance the maritime transport solutions we offer our customers. The scope of the role encompasses the CMA CGM+ range, commercial products, commercial partnerships, and/or any initiative aimed at expanding the catalog of commercial services offered to our customers.
RESPONSIBILITIES
Within the Commercial Transformation team, you will join the Product Lab, a team dedicated to designing and launching new commercial products, as well as developing new, more targeted, data-driven, and effective ways to sell them. You will be involved in projects from the very beginning—from identifying opportunities through to market launch—with a clear objective: to maximize the business impact of the initiatives developed (adoption, revenue, commercial performance).
You’ll work in a demanding environment, closely collaborating with diverse international teams (Business, Legal, Marketing, IT, Sales, etc.), and actively contribute to transforming how our products are designed and marketed.
As a Project Manager within the Product Lab, you act as a true orchestrator and manage projects end-to-end, from initial qualification through to hypercare, and are responsible for:
Qualifying and scoping opportunities
Opportunity Qualification and Scoping
Identify and qualify new opportunities aligned with business objectives and customer needs
Lead the discovery phases: analyze customer and business requirements, understand the market, and benchmark existing solutions
Structure and scope initiatives: define use cases, and formalize customer and internal journeys
End-to-End Management
Lead product design by coordinating all stakeholders (Business, IT, Sales, partners)
Facilitate business workshops and challenge requirements to ensure relevant and pragmatic solutions
Continuously arbitrate and prioritize to maximize project impact within a constrained environment (time, resources)
Ensure proactive, predictable project management: systematically anticipate risks, implement contingency plans in case of deviations, and prepare in advance for each milestone and progress review
Execution, deployment, and support
Provide clear, continuous visibility into project progress, particularly for management and key stakeholders
Establish monitoring metrics (adoption, revenue, sales performance) and track results over time
Prepare and structure all project processes (committees, weekly updates, materials), ensuring their effectiveness and decision-oriented focus
Prepare and lead go-to-market initiatives (go-to-market strategy, marketing materials, support for sales teams)
Risk Management and Hypercare
Organize the hypercare phase: close post-launch monitoring, resolution of issues, collection of field feedback, and rapid adjustments as needed
Document key learnings (feedback, best practices) and share them with the relevant teams
Actively contribute to the continuous improvement of Product Lab methods and processes
PROFILE AND SKILLS
We are looking for a candidate capable of working with a high degree of autonomy in a demanding and constantly evolving environment.
At least 3 years of experience in project management, ideally in product, innovation, or transformation environments
Strong analytical, synthesis, and organizational skills, with the ability to quickly grasp complex issues
Ability to challenge stated requirements, distinguish between “nice-to-haves” and essentials, and propose more impactful alternatives
Business-oriented: ability to prioritize based on impact rather than solely on stated needs
Excellent communication skills, with the ability to interact effectively with both technical teams and business stakeholders
Ability to make judgments and decisions in unstructured environments
Preference for dynamic environments with multiple concurrent projects
Experience in transportation, logistics, or an international setting is a plus
Fluency in spoken and written English is essential.
You are comfortable working in a team in a multicultural environment.
Come along on CMA CGM’s adventure !
The CMA CGM Group is a global player in sea, land, air and logistics solutions, true to its corporate Purpose, "We imagine better ways to serve a world in motion".
Present in 177 countries, it employs 160,000 people, of which nearly 6,000 in Marseilles where its head office is located.
The world's 3rd largest shipping company, CMA CGM serves more than 420 ports across 5 continents with a fleet of over 650 vessels. In 2024, CMA CGM carried over 23 million TEU (twenty-foot equivalent unit) containers. Its subsidiary CEVA Logistics, one of the world's top five players, operates 1,000 warehouses and handled 15 million shipments in 2024. CMA CGM AIR CARGO, the Group's air freight division, will operate a fleet of 6 cargo aircraft by 2025.
CMA Media, France's 3rd largest private media group, includes RMC-BFM and several national and regional press titles (La Tribune Dimanche, La Tribune, La Provence and Corse Matin).
Committed to energy transition, the CMA CGM Group is aiming for Net Zero Carbon by 2050.
The CMA CGM Foundation provides humanitarian aid in crisis situations, and is committed to education for all and equal opportunities throughout the world. To date, the CMA CGM Foundation has transported 63,000 tons of humanitarian aid to 97 countries and supported over 550 educational projects.
