Job Description

Markon is seeking a Global Production Controller to support an Intelligence Community customer. The successful candidate will be responsible for the efficient processing and tracking of facility maintenance requests while providing exceptional customer service across the Facilities enterprise. This role supports global facilities operations by coordinating maintenance requests, managing project documentation, and ensuring accurate reporting and communication across multiple stakeholders and systems.

Responsibilities

• Receive customer maintenance requests through CMMS, email, telephone, or other methods and accurately enter requests into the CMMS
• Review maintenance requests to ensure all required information is complete and accurate
• Obtain missing information from requestors, facilitators, facility managers, or building managers as needed
• Coordinate with facility managers to receive and input projects into the CMMS
• Forward and assign maintenance requests to the appropriate personnel, agencies, contractors, or teams based on established processes
• Obtain government direction for requests without predetermined execution methods
• Track work executed by other contracts or agencies and provide weekly status updates until completion
• Generate weekly status reports including open requests, closed requests, and custom reporting metrics
• Assist facility managers, building managers, and other stakeholders with updating project and work request statuses
• Coordinate with facility branches globally to support reporting, dashboards, and tracking of service requests and projects
• Ensure project documentation is complete, accurate, and properly uploaded into tracking systems

Qualifications

Required

• Active TS/SCI clearance with CI Polygraph
• Associate’s degree in Business Management, Engineering, Construction Management, or related field; or certification in Construction Management or similar discipline
• Minimum 6 years of relevant experience
• Ability to work independently and collaboratively within teams
• Proficiency with Microsoft Office applications and similar software tools
• Strong time management and organizational skills
• Excellent written and verbal communication skills
• Strong customer service and stakeholder engagement skills

Desired

• Experience with Service Central, MAXIMO, Infralink, Archibus, or similar CMMS platforms

Salary Range

USD $110,000.00 - USD $135,000.00 /Yr.The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions.

At Markon, we don't just offer jobs – we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work.

Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services.

Markon values people and the tremendous impact each individual can make – which is why we’re consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation’s most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters – bringing out the best in each other to advance our clients’ missions.Join us and make a meaningful impact.

Markon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. This job posting will remain open until the position is filled.

Benefits Offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays