Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
  
• 8 years of experience in product or program management.
  

Preferred qualifications:

• Experience with Ads policy, regulatory, or Trust and Safety challenges, specifically in how they impact business strategy, Sales and Support experiences.
• Understanding of applied Artificial Intelligence, support platforms, the online advertising industry, and Google Ads.
• Quantitative analysis skills including experience with SQL/ PLX.
• Excellent written and verbal communication abilities, building and tailoring narratives for a range of audiences, including executive leaders.
• Comfortable working with large datasets to identify insights and outliers, and summarize key findings.
• Success in project management, execution, decision-making and strategic thinking.

About the job

Responsibilities

• Partner with gTech Ads, Product Management, Engineering, and Finance to translate customer needs and policy priorities into strategic technical roadmaps.
• Articulate prioritized requirements built on quantified business cases measuring Customer Satisfaction (CSAT), adoption, headcount savings, and revenue uplift to align product and technical teams.
• Build, audit, and govern agentic skills and platform tools while representing end-user needs and maintaining transparency around system capabilities.
• Analyze large datasets to uncover operational patterns, identify tooling gaps, and translate data insights into well-defined business recommendations.
• Plan and drive global launch strategies, developing comprehensive deployment plans, training programs, and support materials to maximize product feature adoption.