Job Description

The Process & CoE PMO Analyst supports the ESO Center of Excellence by contributing to the development and continuous improvement of governance, methodologies, processes and capabilities. The role supports the enterprise’s CoE Control Tower by preparing portfolio insights, performance reporting and resource planning, enabling informed decision-making and effective portfolio oversight. Through analysis, coordination and operational support, the role helps drive consistency, transparency and continuous improvement across the project, program and portfolio management landscape.

Key resposibilities
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This role, PMO analyst will be working with the process & CoE senior PMO in creating

• Methodology & Framework Design Create enterprise-wide standardization and best practices. Establishing standardized methodologies, tools, and processes across all PgMs (program managers) is a primary responsibility. This includes implementing consistent project management frameworks, templates, and reporting structures, enabling uniformity in execution and facilitating a cohesive approach across the organization.
• Reporting & Performance Management (control tower):
  • Inter-PgMs Coordination and Dependency Management: The PMO analyst assists coordinating activities across PgMs to manage interdependence and address cross-functional issues. This involves identifying and resolving conflicts, tracking critical paths across multiple projects, and ensuring that projects work in harmony to avoid duplication and resource conflicts.
  • Enterprise-Level Risk and Performance Management: At an enterprise level, the PMO analyst monitors program and project risks, escalations, and performance metrics. They provide risk mitigation support, establish escalation procedures, and track KPIs across PgMs. Through this oversight, they identify trends, consolidate data, and bring risks to light that may impact organizational goals and build reporting relevant to our senior stakeholders
  • The PMO analyst analysis activities of the control tower and prepares periodic reporting for senior management
• Tools & Technology:
  • Provide support harmonizing the creation of tools that will enable governance, knowledge management and best practices in PPP managementincluding dashboards, templates and process automation
  • Act as key user of Promapp, NOVA, control tower and other future digital tools
• Capability & Enablement
  • Provide support by creating training. Develop training programs to support skill development.
  • Coaching teams on ways of working
• Governance & Quality Assurance:
  • Provide support CoE PMO
• Organizational Change & Communication:
  • Support CoE PMO in ensuring promoted tools, processes and methodologies are adopted
  • Support CoE PMO in ensuring training of new tools, processes and methodologies
  • Support CoE PMO in ensuring communication to the PgMs and relevant stakeholders

Context & Scope

• Collaborates with necessary enterprise layers to drive program synergies and ensure traction in necessary layers (global, region, etc)
• Enables seamless flow of information and ensuring transparency on decisions, program health across forums which require visibility
• Has strong project and process management experience
• Manages the control tower, ensures quality of data and collaborates with relevant stakeholders to ensures timely reporting
• Provides support to CoE PMO to deliver common goals

Job Specifications/Qualifications

• Higher Education Qualification or relevant Experience
• Formal qualification in project management (preferable).

• Higher Education Qualification or relevant Experience

Knowledge / Experience

• + 5 years of experience in project and/ or program management
• Strong Stakeholder management skillset, comfortable with all layers within the business
• Functional experience in a function or project/process management
• Structured ways of working
• High level of pro-activeness and willingness to take responsibility
• Very strong communication capability and able to adapt to the stakeholder
• Fluent in English (written & spoken)
• Good knowledge of MS 365 tools and project management tools
• Digital savvy

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