Job Description

Role purpose:

To perform relevant product activities in line with customer needs for International Payments product strategy within the Cross Border and Cross Currency stream. This role is responsible to lead all Cross border payments products from an end-to-end perspective ensuring that business goals are met as a key player to sustain the firm competitiveness in the payments financial sector and taking advantage of HSBC current footprint.

Principal Accountabilities and Responsibilities:

• Follow up on market trends and develop strategies that are consistent to assist in generating higher revenues for HSBC for international payments products.
• Be a key driver in effective relationship with risk, regulatory bodies, line of business, operations and technical teams. The job applicant needs to prove management of multiple teams to achieve a targets including project and strategy implementation.
• The incumbent will work closely with the regional and global product managers to execute and commercialize product strategy in accordance with global intelligence. Proficient language skills are required in both Spanish and English.
• Responsible to lead the Ctb portfolio in order to implement high value functionalities that can launch a substantial benefit for our customers as well as mandatory and industry requirements related initiatives. Job applicant will be able to prioritize customers’ needs; regulatory and mandatory requirements; and future state of product within the same portfolio to maximize product benefits.
• Responsible to interact with Operational processes to ensure top efficiency, enhancements, minimizing risks and costs.
• Create Business Case and Product Development and value propositions that are compelling and commercially viable to justify strategic initiatives and secure approvals.
• Effective stakeholder management across a broad array of internal and external constituencies (e.g. customers, regulators, competitors, vendors, alliance partners, IT, Operations, Compliance, Tax, Legal, Finance etc) is central to the role. Given the complexity of the business, the marketplace, and the HSBC Group including client segments, stakeholder management and effective leadership is essential to the role and will often present new challenges to the job holder.
• As product owner the incumbent will be responsible for compliance of relevant internal policies as well as regulatory compliance and market standards as well as minding risk and control environments with the utmost relevance.
• The role requires effective follow up of product governance including data analysis and communication of relevant product items.
• Additional interaction with customer facing teams is required to ensure customer support standards are met.

Leadership & Teamwork:

• Risk Stewards: Legal, Taxes, Fraud Risk, Regulatory Compliance RIsk GPS, Financial Crime Compliance GPS, Credit Risk, Information Security Risk, Operational and resilience Risk, Tax

Other key stake holders: Client Management GPS, Wholesale, Software Delivery, Contact Centre, Operations México, Business Solution, WPB México. IT GPS.

Functional Knowledge

• Bachelor's Degree in Financial- Economic
• Minimum experience of 5-7 years in payments products, financial products and services, corporate finance. Experience in Cross Border Payments products is required.

Others

Advanced English, Proactive, Strategic Thinking and analyitic, Proficient communication, use of AI tools. Proficient in MS Office tools.

At HSBC we are committed to building a culture where all employees and customers are valued regardless of their gender, age, sexual orientation, ethnicity, disability, religious belief, background or any other different personal aspect.

HSBC employees act by showing integrity with courage, standing firm in what is right. We are trustworthy, we show different ideas and cultures and we are connected with customers, the community, regulators and each other.

At HSBC we are focused on guaranteeing gender equality and constant training for our employees, as well as protecting their labor and social rights.

“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care”