Define and drive the global strategy to expand dealer and distribution networks in priority markets.
Identify, assess, and select potential partners (distributors, dealers, and investors).
Establish international dealership standards for brand identity and operations (CI, facility planning, equipment standards, etc.).
Oversee and control new dealer openings and existing dealer renovations, ensuring on-time delivery.
Evaluate investment models, financial capability, and business plans of partners to ensure sustainable growth.
Lead global aftersales strategy and operations (service, parts, warranty, customer care) to grow revenue and customer satisfaction.
Implement aftersales performance management systems and KPIs (CSI, workshop productivity, parts turnover, etc.) and optimize warranty/service cost and processes.
Manage cross-border stakeholder engagement: negotiate with foreign investors/partners, support project execution (budgeting, facilities, recruitment/training), and coordinate cross-functionally (R&D, Marketing, Sales, Finance, Legal) while building and developing the Network Development & Aftersales teams.
10–15+ years of experience in the automotive industry across Network Development, Aftersales, Dealer Management, or Distribution.
Proven track record of opening dealers / rolling out networks across multiple countries, working directly with investors or international distributor groups.
Strong understanding of global automotive markets and 3S/4S dealership operating models.
Extensive experience managing large-scale network expansion projects end-to-end.
Deep technical knowledge of aftersales operations (workshop operations, parts business, warranty management) plus solid understanding of legal, investment finance, and automotive CI/VI standards.
Strong business analytics, forecasting, and strategic planning skills; fluent in English (additional languages are a plus).
Competitive salary and performance bonus.
Dynamic, high-performance working environment with strong career advancement.

VinFast - a member of Vingroup – envisioned to drive the movement of the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability that boasts up to 90% automation in Hai Phong, Vietnam.
Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. Learn more at: https://vinfastauto.com.