Job Description

Meta is seeking an experienced Global Logistics Process Improvement Program Manager to lead transformative initiatives across our end-to-end logistics supply chain. This high-visibility, high-impact role will be responsible for driving operational performance and continuous improvement across inbound, fulfillment, and final mile delivery for both B2B and D2C channels. As a true end-to-end supply chain leader, you will be at the forefront of eliminating physical and systemic waste and inefficiencies, focusing on building a supply chain that is more reliable, faster, and cost-effective.

Responsibilities
Lead Global Process Improvement Initiatives: Drive and execute LEAN Kaizen events and other process improvement methodologies across the global supply chain, focusing on inbound, fulfillment, and final mile delivery
* Cross-Functional Collaboration: Partner with cross-functional teams, data analytics teams, and external third-party logistics providers (3PLs) to identify, prioritize, and implement improvement opportunities
* Leverage Technology & AI: Identify and deploy new technologies, including AI-driven solutions, to optimize supply chain processes and enhance operational performance
* Data-Driven Decision Making: Using insight & analytics along with physical process reviews within distribution centers to uncover root causes of inefficiency and develop actionable solutions
* Stakeholder Engagement: Influence and align partner teams and 3P service providers to drive results and ensure successful implementation of process improvements
* Global Scope & Travel: Manage projects and initiatives with a global footprint; domestic and international travel expected at approximately 25%

Qualifications
10+ years of progressive experience in logistics, fulfillment, and supply chain operations
* Demonstrated expertise in LEAN, Six Sigma, or similar process improvement methodologies
* Proven track record leading Kaizen events and delivering measurable supply chain improvements
* Proven ability to transform complex data into clear, high-level strategies that drive business results
* Experience with supply chain systems, data analytics tools, and emerging technologies (AI, automation, etc.)
* Demonstrated executive-level experience in engaging, influencing, and aligning priorities with cross-functional teams and external partners
* Experience managing relationships and driving results with 3PLs and other service providers
* Hands-on experience reviewing and optimizing physical processes in distribution centers and logistics operations
* Ability to travel up to 25% of the time, both domestically and internationally Advanced degree in Supply Chain Management, Engineering, Business, or related field
* Certifications in LEAN, Six Sigma, or equivalent
* Experience in both B2B and D2C logistics environments
* Familiarity with digital transformation and AI-driven supply chain solutions
* Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
* Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
* Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies