Job Description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the Role

Alfa Laval is looking for a dynamic Global Learning Coordination Team Leader to lead our learning operations. In this role, you will lead a team of ~8 Learning Coordinators to drive operational excellence, deliver impactful learning experiences, and ensure seamless delivery of all global training programs.

If you are an agile operations team leader who thrives in a dynamic environment and excels at building strong partnerships, we encourage you to apply.

Your Impact & Responsibilities

• Lead & Develop: Empower, coach, and guide a global team of 8 Learning Coordinators while fostering service-oriented mindset and one team culture within the team

• Global Learning Programs Coordination: Oversee the planning, coordination, and delivery of global learning programs and ensure high-quality execution of programs across regions and formats (virtual, in-person, blended)

• Portfolio Ownership: Directly oversee and coordinate one core global learning portfolio

• Process Excellence: Partner with the L&D Operations Manager to standardize, automate, and scale learning delivery systems globally

• LMS Support: Ensure seamless, first-line platform support for our LMS ecosystem (Docebo) to maximize user satisfaction

• Stakeholder Management: Drive transparent communication across HR, content owners, employees and managers to guarantee flawless training execution

Who You Are

• Experienced Leader: You bring 5–8 years of experience within Learning & Development, HR operations, or learning administration

• People Manager: You have a proven track record of managing teams, ideally in a multinational and global environment

• LMS Savvy: You possess hands-on administration proficiency with LMS platforms, with a strong preference for Docebo

• Execution-Driven: You combine operational rigor with an excellent user-focused mindset to improve process efficiency and scalability

• Excellent Communicator: You effortlessly collaborate with diverse stakeholders, training providers, and corporate divisions.

Metrics For Success

• Maintaining high stakeholder and learner satisfaction scores

• Ensuring program delivery quality and meeting strict on-time execution goals

• Upholding optimal LMS support SLAs for response and resolution times

• Driving team engagement, capability building, and continuous workflow automated improvements

What we Offer

• An open environment where you are expected to work independently and with possibility to influence the work content

• Global contacts with HR colleagues around the world

• Flexible working hours, you can start between 7:30 and 9:30 am

• Hybrid work model with 3 days at the office and 2 days from home (our office is located on Przybyszewskiego 56, Bronowice, Kraków)

• No formal dress-code

• Benefits package including (lunch cards, private medical care for you and your family, sports card, life insurance, access to MyBenefit platform)

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

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