Job Description

Global Key Account Manager Retail (Sports & Fashion)

Dornbirn, Austira

SpotLIGHT of the job

Our Global Key Account & End User Sales Channel manages large-volume, strategically important customers and projects, with a strong focus on recurring business. The two core application areas are Shop & Retail and Industry & Logistics, typically in the form of rollouts or project business (for Industry often turnkey solutions).

We are seeking a Global Key Account Manager – Sports & Fashion to lead and coordinate complex Requests for Proposals (RFPs) and strategic projects within our global Key Account organization. The role includes responsibility for a set of existing accounts as well as jointly agreed new accounts to be developed.
A significant part of this role will be the onboarding and international scaling of new key accounts.

Responsibilities

• Take a leading role in developing new and maintaining existing global key accounts.
• Define project scope, set milestones, deliverables, and objectives in accordance with stakeholder requirements and tender documentation.
• Identify internal and external resource needs and lead local key account managers and the bid team throughout the quotation and tender process (incl. lighting designers, back office, etc.).
• Plan and schedule project tasks, track progress, and act as the timekeeper of the bid team.
• Lead the commercial pricing process and prepare final quotations in close collaboration with the Head of Application (Industry), including assigning roles within the bid team.

Skills & Experience

• Preferably a full-time role based at our headquarters in Dornbirn, Austria; active customer engagement and regular on-site visits are expected.
• Willingness to work project‑based overtime to ensure client deadlines are met.
• Previous experience in an international business environment managing senior stakeholders; Key Account Management experience in the lighting industry is a strong advantage.
• Solid IT skills: CRM systems (e.g., Salesforce), ERP systems (e.g., SAP), and Microsoft Office.
• Experience in lighting calculations and lighting products is a plus.
• Creative, solution-oriented, and strategically intelligent approach to achieving customer and company success.

What we offer

• Extensive Learning & Development: A broad portfolio of training programs to support both personal and professional growth.
• Comprehensive Health Insurance: Attractive and extensive health insurance coverage for all employees.
• Corporate Benefits & Perks: Access to a wide range of corporate benefits, including sustainable mobility solutions such as job bikes and public transport passes. Additional perks may be available depending on local programs.

What matters to us

We understand not only the power of the visible, but also the
invisible. Like light, diversity is intangible, but it is
perceptible. We value the uniqueness of every person and see this
as a driver of innovation. Qualified applicants will be considered
regardless of, for example, origin, skin color, gender, religion,
age, sexual orientation, gender identity/expression or disability.

As the contact person for this position, a great candidate
experience is important to me! I will reach out to you within 7
days. Please inform me of any assistance you may need, so I can
best support you throughout the hiring process.

Talent Acquisition Partner

Milos Mladenovic

T
+381 64 835 7708

Who we are

At the Zumtobel Group, we are passionate about designing and
producing light that empowers humans and brings architecture to
life. We continuously push the boundaries in our search for
perfection through timeless design, technical excellence and
efficient performance. Through light, we create spaces that
inspire. As we develop the next generation of lighting, we
consider the wellbeing of people and nature. Our lighting is
designed for our customers and their individual aspirations. We
guide them into a new world of opportunities – as a group, and
through all our individual brands, Thorn, Tridonic and Zumtobel.

Learn more about our Group in our enlightening video - where WE
LIVE LIGHT and thrive together! The result is a series of
personal and authentic insights into our corporate culture -
illustrated from different perspectives.

Follow us:

WE ARE PASSIONATE ABOUT LIGHT.

We share a passion for light, creating aesthetic,
functional, and sustainable lighting solutions that enhance
quality of life.

WE ARE EXCITED ABOUT CREATING INNOVATIVE LIGHTING SOLUTIONS
FOR A SUSTAINABLE FUTURE.

Sustainability and innovation drive everything we do —
shaping a responsible, climate-neutral future.

WE ARE INTERNATIONAL AND PERSONAL AT THE SAME TIME.

While we have grown from a family business into a global
organization, our collaborative spirit and familial culture
remain integral to our identity.

APPLY HERE