Job Description

Role and Responsibilities

As Global Head of TSAM, you define and execute the global account management strategy for ING's largest and most strategic Payments & Cash Management clients. You drive sustainable growth, deepen client relationships and maximize long-term client and franchise value.

You are accountable for commercial performance across the TSAM portfolio, including revenue growth, profitability, client satisfaction and Payments & Cash Management penetration. You drive commercial excellence through effective portfolio management, performance steering and data-driven decision making.

You provide functional leadership to an international TSAM community across multiple countries, setting strategic direction, driving consistency in client management and commercial execution, and fostering a high-performing and client-focused culture. You play a key role in talent development, succession planning and the continued growth of the TSAM organisation.

As a member of the Global TS Sales Management Team, you represent TSAM in strategic and governance forums and ensure alignment with ING's risk, compliance and client lifecycle management standards. You partner closely with senior stakeholders across Wholesale Banking to deliver value for clients and the bank.

How to Succeed

We're looking for an experienced commercial leader with a strong track record in managing client-facing businesses, driving growth and leading international teams in a complex stakeholder environment.

Key qualifications and experience

• University degree (Bachelor's or Master's), preferably in Economics, Finance, Business or a related field
• Significant leadership experience in a large, international and matrixed organization
• Proven track record in commercial strategy, client relationship management and business growth
• Experience leading senior professionals and building high-performing teams across multiple locations
• Strong understanding of corporate banking, transaction banking, payments, cash management or related financial services; daily banking products (both Cash and Trade), Client Servicing and other related client needs (including lending)
• Ability to translate strategy into execution and drive change across complex organizations
• Experience with KYC and compliance processes
• Sound understanding of risk, compliance and regulatory requirements in a banking environment
• Strong stakeholder management skills with the ability to influence at senior executive level

Leadership profile

• Strategic and forward-looking leader who balances client focus, commercial growth and disciplined execution
• Builds engagement, collaboration and accountability across teams and geographies
• Creates an environment where people can perform, develop and succeed
• Acts as a trusted partner for clients and senior stakeholders, inside and outside the organization

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• 25-28 vacation days depending on contract

• Pension scheme

• 13th month salary

• 8% Holiday payment

• Hybrid working

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us
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Questions?
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Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.