Vertiv

Global Fluid Network Lifecycle Product Manager

Vertiv  •  United States (Onsite)  •  3 months ago
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Job Description

The Global Fluid Network Lifecycle Services Product Manager is responsible for defining, developing, and scaling Vertiv’s global lifecycle service offerings for liquid cooling systems, fluid distribution networks, and thermal management infrastructure. This role owns the service portfolio strategy from concept through global deployment, ensuring offerings are serviceable, scalable, and digitally enabled.

The role partners closely with regional services teams, thermal product management, engineering, and digital teams to launch new service initiatives, establish standardized delivery models, and drive installed base penetration and recurring services revenue.

Key Responsibilities

Service Portfolio Strategy & Development

  • Define and own the global lifecycle services roadmap for fluid networks and liquid cooling infrastructure
  • Translate customer reliability, uptime, and efficiency needs into standardized service offerings
  • Develop clear service definitions including scope, entitlements, and differentiation

Global Deployment & Regional Enablement

  • Coordinate with regional services teams to deploy global offerings consistently
  • Develop and maintain:
    • Statements of Work (SOWs)
    • Standard Operating Procedures (SOPs)
    • Service delivery playbooks
  • Support regional adaptations while maintaining global standardization

New Service Launch & Innovation

  • Lead market research and competitive analysis for new thermal and fluid services
  • Launch new service portfolios including pilots, global rollout, and enablement
  • Partner with engineering and product teams to influence design for serviceability and digital readiness

Commercialization & Value Pricing

  • Define value‑based pricing methodologies aligned to customer outcomes (uptime, efficiency, risk reduction)
  • Partner with Sales and Finance to establish pricing guidance and margin targets
  • Support sales enablement with value messaging and ROI narratives

Lifecycle Performance Management

  • Monitor service adoption, execution quality, and customer outcomes
  • Continuously refine offerings using field feedback and performance data

Qualifications

  • Bachelor’s degree in Engineering or related field
  • 7–12+ years in lifecycle services, product management, or thermal infrastructure roles
  • Experience with liquid cooling, CDUs, or fluid systems in critical environments
  • Strong cross‑functional and global collaboration skills
Vertiv

About Vertiv

Vertiv is a global leader in critical digital infrastructure for applications in data centers, communication networks, and commercial and industrial environments.

As businesses, industries, and communities become more connected, we pioneer and deliver end-to-end power and cooling technologies to help our customers stay resilient, optimized, and future-ready.

With our industry-leading innovative technologies and global services network, we are fueling the revolution of the digital world - keeping technology ecosystems running efficiently and without interruption.

Vertiv is supercharging data’s potential; accelerating the pace of technology, raising the bar for accelerated compute and redefining the limits of densification.

The world depends on data we power and cool™

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Columbus, OH
Year Founded
Unknown
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