Job Description

Global ServiceManager–DO/EIMCO, Flotation,PCV, DSG

FLSis seeking a highly skilled and professional GlobalServiceManager(Specialist)toleadglobal field servicesoperations,including installation, pre-commissioning, commissioning, and startup of separation equipment such as thickeners, flotation cells, clarifiers, cyclones, and pumps.

The Global ServiceManagerserves asFLS’sleaderand is responsible for deliveringhigh-qualitytechnical service, maintaining strong customer relationships, and ensuring safe and efficient project execution. This position requiressomeinternational travel and the ability to work independently under demanding conditions.

Key Responsibilities

• Lead global field service operations for gold processing and separation equipment

• Ensure safe, efficient installation, commissioning, and optimization of downstream equipment

• Provide technical leadership and support to global teams and clients

• Drive customer satisfaction, project execution, and operational excellence in gold processingand separation

• Oversee project timelines, budgets, and resources, ensuring alignment with business objectives and customer expectations

• Foster strong relationships with clients, stakeholders, and cross-functional teams to drive growth and success

• Identify and implement process improvements, best practices, and training initiatives to enhance global field service capabilities

• Provide estimationofexecution, installation, and commissioning activities.

• Support operational startup, troubleshooting, and optimization of equipment performance.

• Ability to conduct, develop, and supportinspections, testing, calibration, and verification of mechanical andcontrol-relatedsystems.

• Coordinate onsite project activities, schedules, and resources to ensure timely completion.

• Collaborate with engineering, manufacturing, and project management teams to resolve technical issues.

• Prepare accurate and professional documentation, including installation records, commissioning reports, and service summaries.

• Maintain compliance with all safety, quality, and regulatory standards.

• RepresentFLSwith professionalism and integrity in all customer interactions.

Qualifications

Required

• Bachelor’s degree in engineering(Mechanical, Electrical, or related field);master’sdegree or MBA preferred,or10+ years in mining/mineral processing, with 5+ years in leadership

• Proven experience in project management, commissioning, and operations in gold processing/separation

• Strong understanding of mechanical, electrical, and instrumentation systems

• Familiarity with industry standards

• Experience with thickeners, flotation cells, clarifiers, cyclones, pumps, and other downstream equipment

• Excellent leadership, communication, and problem-solving skills

• Ability to lead multicultural teams and manage stakeholders

• Strong analytical anddecision-making abilities under pressure

• Passport andability to travel internationally (up to40%)

• Strong understanding of safety protocols and industry regulations

• Strong mechanical background withhands-onexperience in Installation & Commissioning (I&C) of industrial process equipment.

• Experience with thickeners, flotation cells, clarifiers, cyclones, pumps, reactors, or similar industrial equipment.

• Experience in commissioning or startup of industrial process systems.

• Background in mining, minerals processing, water treatment, or heavy industrial environments.

• English fluency requiredmultilingual capabilities or experience working in multicultural settings.

• Ability to meet all medical and physical fitness requirements necessary to obtain work authorization for highaltitude job sites.

Competencies

• Technical Expertise: In-depth knowledge of gold processing/separation equipment (thickeners, flotation cells, etc.) and mechanical, electrical, and instrumentation systems

• Project Management: Proven ability to manage complex projects, timelines, and budgets in a global context

• Leadership & Team Management: Skilled in leading multicultural teams, coaching, and stakeholder management

• Cultural Adaptability: Ability to work effectively in diverse cultural settings, adapt to local norms, and navigate cultural differences

• Problem-Solving: Strong analytical and troubleshooting skills for technical and operational issues

• Communication: Excellent communication and interpersonal skills, withtheability to interact with clients, teams, and stakeholders globally

• Safety & Compliance: Strong understanding of safety protocols and industry regulations

• Business Acumen: Ability to drive business growth, customer satisfaction, and operational excellence