Job Description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution. Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting.

What this job involves:

The Account Global Engineering and Critical Environment Lead is responsible for overseeing engineering and critical environment operations for a global the client account. This role requires a deep understanding of engineering principles, critical environment management, and a strong ability to collaborate with cross-functional teams to deliver exceptional service to the client. The Global Engineering Lead will serve as the primary point of contact for engineering-related matters and will work closely with global and regional account management & WE&O and the Client Engineering Manager to ensure client satisfaction and operational excellence.

What your day-to-day will look like:

• Engineering Leadership: Lead a team of engineers both internally and externally to deliver high-quality engineering services for the client account, considering both HSBC requirements as well as industry best-practices & new innovations.

• Critical Environment Management: Ensure critical environments, such as data centres are operating optimally and meet client-specific requirements, especially up-time and other operational KPI’s as detailed in our contract with HSBC.

• Compliance and Regulation: Stay updated with industry best practices, standards, and regulations to ensure operational compliance and mitigate risks.

• Client Relationship Management: Build and nurture strong relationships with key client stakeholders to understand their needs, anticipate requirements, and deliver innovative solutions.

• Project Management: Coordinate and execute engineering projects, ensuring timely completion and adherence to budgetary constraints.

• Budgeting and Cost Control: Manage the engineering budget for the client account, identify cost-saving opportunities, and optimize resource allocation.

• Performance Monitoring: Implement performance metrics and KPIs to track and improve engineering service delivery.

• Vendor Management: Collaborate with external vendors and service providers, overseeing their performance and ensuring contractual obligations are met.

• Team Development: Provide guidance, mentorship, and training to the engineering team, fostering a culture of continuous learning and professional growth.

• Health and Safety: Ensure compliance with health and safety regulations and promote a safe working environment for all team members.

Desired or preferred experience and technical skills:

• Bachelor's degree in Engineering or related field. Master's degree preferred.

• Professional Engineering (PE) license or equivalent certification is highly desirable.

• Proven experience (8+ years) in global engineering management and critical environment operations, including data centres and trading floors.

• Deep knowledge of mechanical, electrical, and plumbing (MEP) systems, HVAC, power, and fire protection systems.

• Strong project management skills with experience leading complex engineering projects from planning to execution.

• Excellent communication and interpersonal skills, with the ability to build rapport with clients, stakeholders, and team members.

• Strong analytical and problem-solving abilities to identify and resolve complex engineering issues.

• Proficiency in using engineering software and tools, such as AutoCAD, Revit, and energy modelling software.

• In-depth understanding of relevant industry standards and regulations, such as ASHRAE, NFPA, and local building codes.

• Ability to travel internationally, as required.

• Able to influence senior engineering and non-engineering stakeholders as well as communicate effectively to both operations and engineering personnel tasked with carrying out the engineering programme on the HSBC account. As not all of these staff report directly to the Engineering lead, experience leading successfully in a matrixed environment and a demonstrated capability to identify gaps in execution and remediate those working across a global & regional matrix is a requirement.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, or skills required. Additional duties and responsibilities may be assigned based on business needs.

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.