Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

The individual will serve as a senior member of the Global Design Engineering function within the Network Deployment and Execution team. This role is responsible for developing technical solutions, ensuring conformance to global network standards, and building effective relationships with key stakeholders. The position produces holistic network designs for Network Services initiatives and documents detailed low‑level solutions. This role is critical to ensuring delivery quality, network stability, and alignment with Network Standards, working closely with Product Architecture and Engineering to drive client satisfaction.

The technology focus spans the breadth of Network Services supporting data network connectivity. The individual is expected to be well‑versed in a wide range of networking protocols, technologies, design principles, and project execution disciplines. Leveraging automation to solve historically manual challenges is a key element of the role. All work must align with current and approved Network Services Standards, Change Management Policies & Procedures, governance, and corporate policies.

This position will interface with internal stakeholders, external suppliers/providers, architecture teams, product engineering, product management, and Service Engagement. Periodically, the role may interact with senior leadership. Strong communication, technical depth, and problem‑solving skills are essential. The ideal candidate works effectively both independently and within global teams. Adherence to standards, templates, systems, and approved artifacts is essential to the success of the role, the department, and the firm. The individual will be regarded as a subject matter expert, remaining current with emerging technologies, organizational priorities, and industry trends to drive end‑to‑end value.

Responsibilities:

• Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
• Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
• Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
• Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
• Contributes to the technology strategy for their technical domain
• Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• Ensures that execution is aligned with product strategy by working with product management and other stakeholders
• Deliver large and complex network‑related projects and programs, including network transformation and information security initiatives
• Apply working knowledge of application development concepts and the ways business applications use the network
• Provide deployment status updates and technical detail for stakeholder communications; ensure accuracy and follow‑up coordination
• Identify potential design issues, vulnerabilities, and improvement opportunities; escalate as appropriate
• Support a broad range of technical areas across all Network Services
• Adhere to design standards and global design authority processes and procedures
• Assemble professional documentation using approved templates, including work descriptions, assumptions, and caveats

Required Qualifications:

• 7–10+ years of experience in project/program environments within technology infrastructure
• Strong technical background with the ability to understand and engage with emerging technologies
• Deep knowledge of network technologies including:
  • Network Technologies: Controllers, management platforms, SSL/TLS, IPSEC, GRE, resiliency/HA, WAN/MAN, routing, switching, LAN, TCP/IP, UDP, latency, VRRP, BGP, multicast, IPv4/IPv6, VPN
  • IP Services and Security: Routing/switching, subnetting, TCP/IP/UDP/ICMP/DHCP, DNS, VPN, NAT, firewalls, threat detection, proxy, AAA, load balancing, DNS/DHCP/IPAM
• Experience in network design, implementation, or operations
• Relevant industry certifications in network technologies
• Strong troubleshooting skills for complex network issues
• Experience with JIRA, Confluence, Agile and SCRUM ceremonies
• Understanding of configuration management tools such as Forward Networks and HPNA
• Experience with proactive and reactive advanced tooling (e.g., Netscout, Wireshark, Splunk, SevOne, HPNA, NNMI, OBM, IBM Watson, NSO)
• General experience with network automation
• Highly organized, detail‑oriented, self‑directed
• Strong technical acumen and analytical capabilities
• Excellent client‑facing communication skills (written and verbal)
• Ability to align actions with business impact and service restoration priorities
• Experience working across time zones with flexibility for global collaboration
• Experience in Financial Services (banking, insurance, investment banking)
• Knowledge of additional network technologies:
  • WAN, MAN, LAN, optical, routing, switching, proxy/threat prevention, DDI, load balancing, AAA

Desired Qualifications:

• Strong written and oral communication; able to translate complex concepts into clear processes and presentations
• Strong relationship‑building abilities across technical and business partners
• Strong business acumen supporting a technology environment
• Highly organized with the ability to manage competing priorities and deadlines
• Ability to identify and escalate risks, resource constraints, and schedule conflicts
• Effective in fast‑paced, time‑to‑market environments
• Comfortable working in a collaborative, flat organizational structure
• Experience with financial governance concepts

Skills:

• Influence
• Risk Management
• Solution Design
• Stakeholder Management
• Technical Strategy Development
• Analytical Thinking
• Application Development
• Collaboration
• Result Orientation
• Solution Delivery Process
• Agile Practices
• Architecture
• Automation
• Data Management
• DevOps Practices

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101)Pay and benefits informationPay range$135,900.00 - $220,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.