Job Description

The Demand & OTR COE Leader is responsible for leading a global team delivering Demand Placement, OTR Support and Billing activities. This role drives standardization and operational excellence across planning and execution, ensuring alignment with Quality Work Instructions (QWI), Standard work and critical activities.

The COE Leader will lead strategic initiatives to deliver breakthrough performance and sustainable improvement. The role partners closely with ITR Subregion Leaders, Service Directors, and Region Operations Leaders to ensure contractual commitments are met, while collaborating cross-functionally (Parts, Repairs, Services, Finance, and Commercial teams) to enhance end-to-end performance across the Inquire-to-Remittance (ITR) process.

What impact you’ll make

The Demand & OTR COE Leader is responsible for leading a global team delivering Demand Placement, OTR Support and Billing activities. This role drives standardization and operational excellence across planning and execution, ensuring alignment with Quality Work Instructions (QWI), Standard work and critical activities.

The COE Leader will lead strategic initiatives to deliver breakthrough performance and sustainable improvement. The role partners closely with ITR Subregion Leaders, Service Directors, and Region Operations Leaders to ensure contractual commitments are met, while collaborating cross-functionally (Parts, Repairs, Services, Finance, and Commercial teams) to enhance end-to-end performance across the Inquire-to-Remittance (ITR) process.

What you’ll do

Safety & Quality

• Promote a strong safety and quality culture, ensuring compliance with EHS standards and consistent execution across all activities
• Deploy and enforce standard work across planning and execution in line with QWIs, Standard work and critical activities
• Champion Lean transformation, leading Problem Solving Reviews (PSRs), Kaizen events, and continuous improvement initiatives with measurable outcomes
• Drive process standardization and COE integration, ensuring consistent execution and seamless communication across regions and functions
• Ensure high-quality deliverables across Demand Placement, Billing accuracy, and OTR Support activities

Delivery

• Lead a large global team across Demand Placement, Billing, and OTR Support, ensuring consistent execution and on-time delivery across all contract types
• Drive Daily Management rigor, owning KPI performance aligned to strategic priorities and ensuring targets are met
• Serve as the primary global interface for CS, TX, and MMP Business Lines, ensuring alignment and responsiveness
• Enhance Outage Excellence, ensuring robust planning with full readiness of Parts, Repairs, Services
• Operate with urgency and ownership, proactively resolving cross-functional issues impacting delivery and cycle times

Cost

• Partner with Finance, Commercial, and Operations teams to ensure financial performance, cost control, and cash flow delivery
• Drive productivity and efficiency improvements through Lean initiatives and optimized workload balancing
• Support delivery of billing accuracy and cash targets, contributing to improved working capital and overall portfolio performance

What you’ll bring (Basic Qualifications)

• Bachelor’s degree or 4-year degree from an accredited college or university in Operations, Engineering, Science, Business Administration, Management, Supply Chain Management, or related field.
• Extensive experience in operations, supply chain, project management etc. roles with advanced Leadership experience with a large team
• Excellent problem solving, and interpersonal skills.
• Strong experience in operations and services with clear ownership of business outcomes at scale
• Ability to drive standardization and performance improvement globally, across diverse teams and operating environments
• Solid business and financial acumen, linking operations to cash, cost, and delivery performance
• Track record of building and scaling high-performing teams, developing leaders, and driving accountability
• Strong executive presence and stakeholder leadership, with the ability to influence across senior leaders and regions
• Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the http://www.ukba.homeoffice.gov.uk/visas-immigration/working - UK Border Agency.
• If located in Italy, Fluency in English and/or Italian.

What will make you stand out

• Knowledge and experience in Lean
• Experience in Change-Management and Transformation projects
• Ability to work with multiple & competing priorities in a fast-paced environment.
• Experience working across complex, matrixed environments, effectively aligning business lines, regions, and functions
• Demonstrated success in transforming complex operating models—simplifying, standardizing, and improving performance at scale
• Ability to balance strategy and execution, setting direction while staying close to delivery
• Has the ability to map complex problems into clear actions
• Has people leader attributes and is a strong advocate of safety, quality, and respect.

Additional Information

#LI-Remote - This is a remote positionApplication Deadline:For candidates applying to a U.S. based position, the pay range for this position is between $140,300.00 and $233,800.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.Bonus eligibility: discretionary annual bonus.This posting is expected to remain open for at least seven days after it was posted on May 26, 2026.Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.