Job Description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.

• Build and evolve advanced analytics and dashboards that inform strategic decisions and monitor OpEx program performance.
• Track and analyze key operational metrics including Safety, Quality, Cost, Delivery, and People.
• Ensure consistent KPI definitions and reporting standards.
• Identify trends, risks, and improvement opportunities across sites and functions.
• Connect operational KPI performance to business outcomes (revenue, EBITDA, customer impact)
• Influence without authority across a matrixed, multi-site global organization.
• Establish and maintain data governance and scalable reporting processes.
• Collaborate globally and across functions to align reporting and performance management.
• Drive consistency across sites by developing standard templates, playbooks, and reporting structures (e.g., SQCDP, LMI, Hoshin)
• Partner with site leadership teams to embed OpEx principles into daily management systems.
• Support performance reviews by preparing executive-ready reports and presentations.
• Help translate high-level strategy into actionable programs, governance structures, and measurable outcomes.
• Provide analytical support for business cases, scenario modeling, and opportunity sizing.
• Act as a key support partner to the Sr. Director, Operational Excellence, enabling effective decision-making through data and structured analysis.
• This position may require extra hours and/or weekend work.
• Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
• Attendance to work is an essential function of this position.
• Performs other duties as assigned by Manager/Supervisor.

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:

• Bachelor's degree in Engineering, Industrial Engineering, Business Analytics, Data Analytics, Operations Management, Supply Chain, Statistics, or related discipline.
• 3 to 5 years of experience in data analytics, Operational Excellence, Manufacturing, Supply Chain, or Continuous Improvement.
• Advanced Microsoft Excel skills.
• Experience with Power BI or Tableau.
• Experience working with ERP systems.
• Experience in Operational Excellence, Lean, or Six Sigma environments.
• Familiarity with ERP systems (JD Edwards, SAP, other).
• Strong analytical and problem-solving skills.
• Ability to influence without direct authority.
• Strong executive communication skills

Prefer

• Ability to effectively present information to various people as the job requires.
• Ability to travel.
• Ability to identify and resolve problems in a timely manner.
• Lean Six Signma certification
• GMP experience

The hiring rate for this position is $76,000 - $85,500 annually plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), flexible spending account, and 401(k).

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.