Job Description

OF ROLE
Based in IQVIA's India offices (Bangalore/Gurgaon), the Regulatory Intelligence Analyst will support the day-to-day operations of the Regulatory Intelligence (RI) offering, ensuring timely, high-quality delivery of client services and operational excellence. The role involves machine translation management, portal administration, access management, client support activities, and continuous process improvement initiatives.

RESPONSIBILITIES

• Collaborate closely with the GMI Offering Management and Sales teams to support and enhance the Regulatory Intelligence offering.
• Manage client requirements and ensure all deliverables meet agreed specifications, quality standards, and timelines.
• Perform machine translations and conduct quality reviews by proofreading and post-editing machine-translated content to ensure accuracy, consistency, and compliance with customer expectations.
• Evaluate machine translation outputs and provide structured feedback to continuously improve translation quality and processes.
• Support key operational activities, including: Machine Translation Services;
  Portal Setup and Configuration for New Clients; Change Management Activities; User Access and Role Management; Service Request Management
• Build and maintain strong working relationships with Offering Management, Sales teams, internal stakeholders, and clients.
• Proactively identify, investigate, and resolve process gaps, inconsistencies, and operational issues.
• Provide regular status updates, progress reports, and key operational metrics to management.
• Participate in process improvement initiatives and contribute to the enhancement of Regulatory Intelligence products and services.
• Collaborate with technical and commercial leadership teams to identify opportunities for operational efficiencies and service innovation.
• Demonstrate flexibility in supporting additional business priorities and responsibilities as required.
  

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Any bachelor's degree with 1–2 years of proofreading and/or user management experience.
• Post-editing of machine-translated content is a great advantage.
• Ability to make logical decisions while performing tasks.
• Experience in user access & role management would be an added advantage.
• Strong analytical, technical writing, proofreading, and editorial skills, with exceptional attention to detail and quality.
• Broad knowledge on the concepts, practices and procedures of the client service area.
• Meeting facilitation, presentation and training experience preferred.
• Any prior knowledge on regulatory would be added advantage.
  

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.