Job Description

Who we are

Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 20,000 professionals every day in a network of 10,000 points of sale across 25 countries, give back the joy of hearing, feeling and living to thousands of people across the world.

In Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers. We believe that it’s only through strong investment in talent engagement, continuous professional development, support and recognition that our people can exceed every limit and build a fulfilling career.

Aligned to this goal, we offer a hybrid working policy,allowing employeesto work 6 days/month remotely.

What we are looking for

Amplifon is looking for a senior Cloud Architect with strong CloudOps exposure to shape, govern, and continuously evolve the company’s global multi‑cloud environment across Azure, AWS, OCI, and GCP.

This role is designed for an experienced individual contributor who combines architectural vision with operational pragmatism. The Cloud Architect acts as a key internal reference point for cloud transformation initiatives, ensuring that cloud platforms are designed, governed, and operated according to enterprise standards, security requirements, and business needs within a 24x7 global environment.

The position plays a strategic role in strengthening Amplifon’s cloud capabilities by defining architecture principles, guiding migrations and modernization initiatives, and ensuring long‑term sustainability, resilience, and cost awareness of the cloud landscape.

Key Responsibilities:

• Cloud Architecture & Roadmap Ownership

  • Define and maintain cloud architecture standards, design principles, and reference architectures across all supported public cloud platforms.

  • Define the technical direction and multi‑year roadmap for cloud transformation and migration initiatives, ensuring alignment with business strategy and IT target architecture.

  • Design cloud‑native, hybrid, and multi‑cloud solutions that balance scalability, security, resilience, and operational efficiency.

  • Support cloud provider rationalization and standardization, identifying opportunities to reduce complexity and improve governance.

• Cloud Operations & Governance

  • Provide architectural oversight for cloud operations delivered internally and through external CloudOps partners, ensuring alignment with defined standards and operating models.

  • Contribute to the definition and continuous improvement of the cloud operating model, including roles, responsibilities, escalation paths, and service boundaries.

  • Ensure alignment with ITIL‑based service management practices, supporting service transitions, vendor onboarding/offboarding, and KPI/SLA governance.

  • Act as an escalation and design authority for complex operational or cross‑cloud issues in a 24x7 global context.

• Automation, Reliability & Security by Design

  • Drive the adoption of Infrastructure as Code (IaC), automation, and standard deployment patterns to improve consistency, reliability, and speed.

  • Ensure cloud solutions are designed in compliance with security, IAM, network segmentation, backup, disaster recovery, vulnerability management, and incident response requirements.

  • Work closely with Cybersecurity teams to embed security‑by‑design and compliance‑by‑default principles across the cloud estate.

• Stakeholder Engagement & Enablement

  • Act as a trusted technical advisor for internal customers, IT teams, and external partners, translating business needs into robust cloud architectures.

  • Own and maintain architectural documentation, standards, and guidelines to ensure consistency and reuse.

  • Lead architecture reviews and technical workshops to align stakeholders and validate solution designs.

  • Provide mentoring and technical guidance to cloud engineers and platform teams, fostering architectural maturity and shared best practices.

What you’ll need

• Proven experience as a Cloud Architect or Senior Cloud Engineer in enterprise or multinational environments.
• Strong hands‑on experience with Azure and AWS; exposure to OCI and/or GCP is a plus.
• Deep knowledge of cloud infrastructure services, networking, IAM, security controls, backup, and disaster recovery architectures.
• Solid experience with Terraform / Infrastructure as Code and automation scripting (PowerShell, Python, Bash).
• Good understanding of ITIL‑based service management and experience working with external service providers.
• Strong architectural mindset, ability to manage complex trade‑offs, and a clear sense of ownership.
• Ability to operate effectively in complex, global environments and communicate clearly with both technical and business stakeholders.