Job Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Opportunity

As a Global Clinical Operations Excellence Manager, you will play an active role in enhancing clinical trial delivery and driving productivity across medical devices and digital health initiatives. Working within a global environment, you will contribute to establishing robust processes, frameworks, and compliant execution standards from strategic planning through Phase I–III studies across the value chain.

Key Responsibilities

• Process & Framework Implementation: Help establish, refine, and embed industry-standard operational processes and frameworks that maintain continuous inspection readiness and regulatory compliance (including GCP, GVP, ISO and device regulations).
• Digital Health & Device Execution: Support hands-on operational execution for medical device studies and digital health initiatives from Phase I through Phase III.
• Continuous Improvement: Identify and participate in change management initiatives, bringing fresh perspectives and innovative approaches to clinical trial delivery.
• Cross-Functional Collaboration: Partner effectively with global study teams, internal quality experts, and external CRO/vendor partners to optimize workflow efficiency and data integrity.
• Knowledge & Tech Adoption: Drive the adoption of modern technologies, AI-driven tools, and forward-thinking learning solutions to keep clinical operations at the leading edge.
• Vendor & Quality Alignment: Support oversight of vendor activities and system standards (e.g., eCOA, IxRS) to ensure quality, risk-based compliance, and seamless trial delivery.

Who You Are

You are a proactive, detail-oriented clinical operations professional who brings practical experience in medical devices or digital health solutions. You thrive in cross-functional environments, enjoy building standardized processes, and are eager to contribute to innovative trial execution.

Qualifications & Experience:

• Domain & Operational Knowledge: Demonstrated hands-on experience in clinical trial operations (Phase I–III), with specific exposure to medical devices and/or digital health initiatives.
• Compliance & Quality Focus: Comprehensive understanding of ICH, GCP, and device regulations, with experience contributing to process standardization and inspection readiness.
• Process & Change Management: Proven ability to support process improvement, implement business frameworks, and adopt new technologies (such as AI or digital systems) within a clinical environment.
• Collaborative Problem-Solving: Experience working cross-functionally and partnering effectively with external CROs or vendor teams with minimal guidance.
• Adaptability & Drive: Strong self-prioritization skills, a learning mindset, and a passion for driving quality and efficiency in clinical delivery.

Ready to make a difference? Together, we’ll advance along the whole patient journey with the aspiration to prevent, stop and cure diseases.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.