TeamViewer

Global Category Manager IT (all genders)

TeamViewer  •  Yerevan, AM (Hybrid)  •  2 hours ago
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Job Description

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

As Global Category Manager – IT (Hardware, Software & Services), you will be responsible for the strategic procurement and end-to-end category management of IT Hardware, Software, and IT Services across our global organization. You will develop and implement a comprehensive category strategy, manage key suppliers and commercial agreements, and ensure cost-efficient, innovative, and future-oriented procurement decisions.

In this role, you will work closely with stakeholders from IT, R&D, Product Management, Finance, and Legal to understand requirements, optimize total cost of ownership, and drive value across the organization. You will lead complex sourcing initiatives, negotiate high-impact contracts, and support the global procurement strategy with market insights, risk management, and continuous improvement.

· Identify saving opportunities and drive cost reduction, process efficiency, and value creation initiatives across global, regional, and site-level IT Software, Hardware, and IT-Services (Cloud Hosting, Data Center, & IT Professional Services/Consulting) categories.

· Contribute to high-impact strategic projects with visibility at executive level and help shape a future-oriented IT procurement landscape.

· Develop and implement category procurement strategies in close collaboration with global stakeholders such as IT, R&D, Finance, Legal, and the Global Category Team Lead/Director.

· Manage and lead complex contract negotiations covering software licensing, hardware procurement, service agreements, and SLAs.

· Support the integration of sustainability, compliance, and risk management into procurement decisions and supplier selection processes.

· Collaborate with internal stakeholders to define requirements, align sourcing strategies with business needs, and ensure smooth execution.

· Monitor market trends, supplier performance, innovation, and risk factors to continuously improve the supplier base and overall category performance.

· Ensure full adherence to global procurement policies, governance standards, and contribute to the improvement of tools, processes, and best practices

Requirements
  • 5+ years of professional experience in Strategic Procurement and Category Management, preferably in IT and Technology sectors ( IT Hardware, IT Services, and / or Software)

  • Strong knowledge of sourcing processes and supplier management in the IT domain

  • Proven ability to manage complex supplier contracts and negotiations at a regional as well as global level.

  • Experience in driving cost optimization, efficiency improvements, and supporting category strategy implementation.

  • Degree in Business Administration, IT, Procurement, or similar.

  • Excellent negotiation and analytical skills

  • Strong competence and experience in:

    • Excel and PowerPoint to analyze spend, structure projects, and communicate progress to management.

    • Procurement and sourcing platforms (e.g., eProcurement / Source-to-Pay solutions).

    • Finance / ERP systems supporting purchasing, invoicing, and financial processes.

  • Ability to collaborate effectively across organizational units and functions, building alignment with stakeholders such as IT, Finance, Legal, and Operations.

  • Capable of communicating complex procurement topics clearly and persuasively.

  • Team player with assertiveness, ownership mentality, and a solution-oriented approach

  • Strong communication skills, able to build relationships, and influence decisions constructively.

  • Structured, detail-oriented, and comfortable working in an international environment.

  • Fluency in English is mandatory

  • Any other language skills are a plus but not required.

What we offer
  • Onsite Onboarding in our HQ office for an optimal start

  • Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews

  • Premiums for the private pension plan ( BAV) up to the maximum amount are topped up by TeamViewer

  • Public transport friendly offices

  • Option to lease an e-bike (Germany only)

  • Special terms for local gyms

  • Access to Corporate Benefits platform with many discounts

  • Regular Team events and company-wide celebrations

  • Open door policy, no dress code rules, frequent all Hands and Leadership Lunches

  • Hybrid and Flexible work time with up to 50% home office

  • Work From Abroad Program allowing up to 40 days of work outside your contracting country

  • We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

TeamViewer

About TeamViewer

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better.

In 2005, TeamViewer started in Goeppingen, Germany, with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. Today, more than 640,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers.

Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners. Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction. The company is headquartered in Göppingen, Germany, and employs more than 1,800 people globally.

In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

Imprint:

TeamViewer Germany GmbH

Bahnhofsplatz 2

73033 Göppingen

Germany

CEO: Oliver Steil

CFO: Michael Wilkens

CCO: Mark Banfield

CPTO: Mei Dent

Registration: Ulm HRB 534075

VAT: DE245838579

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Göppingen, DE
Year Founded
Unknown
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