Payments analytics specialist focused on debit and credit card portfolios, using strong quantitative and coding skills to analyze complex transactional data. Apply advanced analytics and predictive modeling to drive data-informed decisions, enhance the cardholder experience, improve operational efficiency, and deliver actionable insights aligned with strategic business goals.
This position is hybrid.
NYC Salary Range: $105,000 - $130,000 annually: compensation is commensurate to geographic location.
• Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
• Partner cross-functionally to translate business objectives into actionable analytics initiatives that drive portfolio growth, efficiency, and profitability.
• Develop and deploy predictive models and advanced segmentation strategies to optimize acquisition, engagement, retention, and overall card portfolio performance.
• Analyze large, complex datasets to identify trends, risks, operational gaps, and growth opportunities across credit and debit portfolios.
• Monitor financial and operational KPIs, delivering insights to improve profitability, credit performance, fraud management, and operational effectiveness.
• Identify and implement data-driven process improvements across servicing, marketing, and portfolio management to streamline operations and enhance controls.
• Design and evaluate controlled tests, forecasting models, and profitability analyses to support strategic planning and data-informed decision-making.
• Build dashboards and executive-ready presentations that translate complex analyses into clear, actionable insights for both technical and non-technical stakeholders.
• Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
• Bachelor’s degree • 8-10 years of data science experience in the financial domain• Strong analytical ability to transform large, complex datasets into actionable business insights.
• Expertise in cohort analysis, segmentation, decile analysis, campaign evaluation, and portfolio optimization.
• Experience developing predictive models to support acquisition, retention, engagement, and profitability strategies.
• Solid applied statistical knowledge, including regression, hypothesis testing, and time series forecasting (ARIMA, Prophet).
• Advanced programming skills in Python (Pandas, NumPy), R, and SQL for data extraction, analysis, and modeling.
• Proficiency in business intelligence tools (e.g., Tableau) and effective data visualization techniques.
• Skilled in experiment design, reproducible analytics workflows, data storytelling, stakeholder communication, and end-to-end project management.
• Collaborate effectively across business lines while taking full ownership of initiatives in a self-driven manner
• Excellent communication skills
• Credit/Debit card experience a plus
• Strong progranmming skills
• Skilled in leveraging business intelligence tools such as Tableau.
• Demonstrate agility, adaptability, and a strong willingness to learn and implement new tools and technologies.
UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.
UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.
The United Nations Federal Credit Union (UNFCU), founded in 1947, is a member-owned, not-for-profit cooperative that offers a range of banking, investment and insurance products and services to the global UN community. We have more than 200,000 members in over 200 countries, assets in excess of USD $8B, and more than 700 employees. UNFCU is committed to social responsibility and we support causes worldwide. Headquartered in Long Island City - Queens, and with branches in New York City and offices in Washington, D.C. and McLean, VA, UNFCU also has representative offices in Geneva, Switzerland; Vienna, Austria; Nairobi, Kenya, Rome, Italy and Entebbe, Uganda. For more information, visit www.unfcu.org.
As an employer, our benefits are second to none, and include comprehensive medical, dental and vision; 401k with dollar for dollar matching contributions and immediate vesting; a generous defined benefit cash balance plan; tuition reimbursement; volunteer time off; company paid life & disability coverage; flexible spending accounts; and maternity/paternity leave to name a few!
We are committed to embedding diversity in all areas of our business. We promote an environment of equity and inclusion where we embrace and leverage our differences to drive organizational success. Our staff is representative of the global membership we serve.
Because of this diversity, we can understand, communicate, empathize, and connect with each and every member. Our employees, and the exceptional service they provide, are our core strength as we provide peace of mind to our members.
UNFCU has a dedicated Diversity, Equity, Inclusion and Belonging (DEIB) Council and several business resource groups (BRGs) comprised of staff volunteers. Each BRG hosts educational events and activities to empower their members and allies. The BRGs also identify and implement measurable best practices that further embed DEI in UNFCU’s corporate culture.
An Equal Opportunity & Affirmative Action Employer
