Job Description

Campaign Executive
Global Brand Campaigns | CMO | Support Centre

Campaign Executive
Support Centre | Hybrid working, with our new St Albans home from January 2027

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go, we’ve got you covered.
Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.
We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.
We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.
And as a Campaign Executive there’s never been a better time to join.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:
• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Campaign Executive is about so much more than bringing our coffee into the world. It’s your chance to stir up real success, which means you’ll be:
• Supporting the Campaign Manager in delivering global brand campaigns through the marketing planning process, aligned to commercial priorities and brand pillars.
• Coordinating campaign development across teams, managing timelines, tracking progress and helping make sure key deliverables land on time.
• Supporting the creation and rollout of global campaign assets, working with agencies and internal teams across creative, social and digital outputs.
• Acting as a key contact for markets, gathering requirements, sharing assets and keeping communication clear across global teams and functions.
• Supporting the delivery of campaign activations and initiatives, with opportunities to take the lead on specific campaign elements or workstreams, such as LTOs, value campaigns or loyalty initiatives, under the guidance of the Campaign Manager.
Who you are
It’s your unique ingredients we’re interested in:
• An organised campaign coordinator with experience supporting marketing activity in a fast-paced, cross-functional environment.
• A confident communicator who can build strong relationships with markets, agencies and internal teams, keeping everyone aligned and informed.
• A detail-focused planner who can manage timelines, documentation, budgets and assets without losing sight of the bigger brand goal.
• A creative thinker with an understanding of marketing channels, creative briefs and the communications process from brief to execution.
• A proactive team player who is ready to learn, take accountability and grow into wider campaign ownership over time.
Where you’ll work:
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most, whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027, an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.

For any reasonable adjustments or general queries please contact: Costa.Recruitment@costacoffee.com