IT STARTS HERE

Santander ( www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

The Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present.

Within Santander, the Insurance Domain drives the transformation of the insurance business by evolving products, processes and digital capabilities. The Protection vertical is a core pillar of Santander’s revenue diversification and customer loyalty strategy within Insurance, and the Corporate customer segment is of crucial importance.

THE DIFFERENCE YOU MAKE

Santander Insurance is looking for a Global Business Development - Cyber Director based out of MADRID.

As Global business development director for the cyber business, you will drive the evolution of our cyber insurance offering by enhancing policy coverage, integrating value-added services, simplifying customer journeys, and optimizing distributor experiences. This individual will work across insurance partners, internal banking and technology stakeholders, and external venture capital ecosystems to position our cyber proposition as a differentiated, data-driven, and customer-centric solution globally.

This role carries full accountability for global cyber business KPIs, including revenue growth, fee generation, and Profit After Tax (PAT).

KEY RESPONSABILITIES:

Global cyber insurance strategy and business development

• Lead the global development and scaling of the cyber insurance business across Europe, LATAM, and the US.

• Build and execute the strategic roadmap for cyber insurance products, prevention services, and incident response capabilities.

• Identify and develop new business opportunities with insurers, brokers, MGAs, reinsurers, and strategic partners.

• Drive commercial growth and profitability while ensuring sustainable underwriting and exposure management practices.

• Own global cyber business KPIs including fees, revenues, growth targets, and Profit After Tax (PAT).

Product and solution development

• Improve existing cyber insurance solutions by enhancing coverage, integrating cyber prevention services, and embedding incident response capabilities.

• Simplify policy wording and reduce friction in quotation, underwriting, and risk assessment processes.

• Optimize customer and distributor experiences to ensure a seamless subscription and onboarding journey.

• Leverage customer data insights and cyber exposure intelligence to create differentiated market-leading propositions.

• Collaborate with AI and data teams to enhance underwriting models, customer segmentation, and cyber risk assessment capabilities.

Ecosystem and strategic partnerships

• Manage and expand relationships with existing and new insurance carrier partners globally.

• Collaborate with Venture Capital partners, to leverage portfolio company capabilities and innovative cyber solutions.

• Evaluate and integrate relevant cybersecurity technologies, prevention services, and incident response providers into the broader cyber ecosystem.

• Partner closely with Santander insurance entities and Corporate and Commercial Banking teams to drive distribution and cross-selling opportunities.

Distribution enablement and training

• Develop and deliver training programs for specialized sales forces and broker partners.

• Improve cyber insurance literacy and sales effectiveness across distribution channels.

• Create scalable enablement materials, positioning frameworks, and sales support tools.

• Ensure distribution teams understand evolving cyber risks, coverage structures, and customer pain points.

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• Minimum 10+ years of experience in Cyber insurance across insurers, brokers, MGAs, or related cyber risk organizations.

• Proven track record of building and scaling cyber insurance solutions internationally.

• Deep understanding of customer data utilization to drive better cyber risk solutions and customer outcomes.

• Demonstrated experience working in Agile teams and cross-functional delivery environments.

• Strong commercial acumen with experience managing P&L and business performance metrics.

• Experience operating across Europe, LATAM, and US insurance markets

• Strong relationship management experience with insurers, brokers, technology partners, and executive stakeholders.

Preferred qualifications

• Experience in Bancassurance environments.

• Familiarity with embedded insurance and digital distribution ecosystems.

• Exposure to AI-enabled underwriting, cyber analytics, or digital risk platforms.

• Experience working with Venture Capital ecosystems and cybersecurity startups

Languages

• English and Spanish are required,

Hard Skills

• Strong expertise in:

  • Cyber insurance products and underwriting

  • Cyber exposure management

  • Risk assessment and underwriting processes

  • Cyber prevention and incident response ecosystems

Soft Skills

• Customer and distributor-centric mindset

• Data-driven decision maker.

• Excellent communication, negotiation, and strategic influencing skills.

• Strategic and entrepreneurial thinker.

• Strong execution and delivery orientation.

• Collaborative and influential leadership style.

• Ability to operate in complex global matrix organizations.

• Strong innovation mindset with focus on simplification and scalability.

WE VALUE YOUR IMPACT

Your contribution matters, and it’s recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.

• We’re enable our teams to go beyond through global opportunities and broad career paths.

• Learning for life. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy ( www.santanderopenacademy.com)

• Competitive rewards. Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us.

• Financial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more.

• Your health is our priority. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing.

• We know family is everything. That’s why we offer childcare support and family-friendly programmes tailored to each life stage.

• Always by your side. Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services.

• Extra benefits. Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. And that’s only the beginning—we’ll tell you more when you join!

We’re here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way.

LOCAL COMPLIANCE

Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

READY TO TAKE THE NEXT STEP IN YOUR JOURNEY?

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