Job Description

As a Product Director at JPMorgan Chase, you are an authority on how to enhance and optimize the way products are delivered to customers. Leverage your skillset to transform how products are developed and create a way for teams to continuously deliver value to their customers. The Global Authorities Program is high profile and spans across multiple lines of business and functions. The goal of the Program is to transform the operating model to Understand, capture, and maintain various types of client relationships with individuals or entities and the applicable permissions for those relationships to act on behalf of the client.

A core expectation in this role is producing high-quality requirements artifacts, including functional and non-functional requirements, that are unambiguous, testable, and ready for implementation and validation.

You will use VS Code leveraging AI as a key enablement to draft, refine, and validate requirements content, improve clarity and completeness, accelerate iteration with stakeholders, and raise the overall quality and consistency of product and engineering specifications.

You will be responsible for building an intuitive, high-trust, digitally-enabled experience

Job Responsibilities

• Define and drive product vision, outcomes, and success metrics for the Authorized Parties digital experience.
• Lead discovery to understand Private Bank client needs, advisor workflows, and operational, risk, and compliance constraints.
• Produce and maintain high-quality requirements artifacts (functional and non-functional requirements, acceptance criteria) to support build, test, and release readiness.
• Leverage VS Code and AI-assisted tooling to draft, refine, and validate requirements content; ensure clarity, completeness, and testability.
• Own the requirements operating model across business, design, engineering, data, and risk/control partners; maintain traceability from objectives to delivered capabilities.
• Manage a prioritized roadmap and backlog across multiple teams; coordinate delivery and dependencies without reliance on a single cadence framework.
• Influence and drive decisions with senior stakeholders across lines of business and control functions; clearly frame trade-offs and recommendations.
• Partner with engineering and data teams on complex data structures (e.g., relationship graphs, permissions/role models, audit trails, lineage) to ensure correctness, explainability, and operational supportability.
• Define and prioritize AI and advanced analytics use cases to improve client outcomes and internal efficiency, with governance and risk considerations built in from the start.
• Ensure adherence to JPMorganChase risk, controls, compliance, and applicable regulatory requirements.
• Lead working sessions, demos, and delivery readouts; drive continuous improvement focused on outcomes, quality, and requirements clarity.

Required qualifications, capabilities and skills

• 8+ years of experience delivering products, technology applications, or equivalent expertise.
• 5+ years of experience in financial services.
• Demonstrated DevGPT experience writing and refining requirements, including translating ambiguity into testable specifications (user stories where used, acceptance criteria, and functional and non-functional requirements)
• Demonstrated AI SDLC experience across use case definition, data readiness, model development/selection, validation/testing, deployment, monitoring, and governance (including model risk partnership).
• Experience leading large cross-functional programs spanning multiple teams, including enterprise release and dependency management.
• Advanced knowledge of product development lifecycle, technical design, and data-driven product delivery.
• Strong collaboration and interpersonal skills; proven ability to foster a positive, cross-functional working environment
• Knowledge of JPM Access (preferred).
• Demonstrated thought leadership in product, data, or AI-enabled experiences

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans