Job Description

As a Product Analyst at JPMorgan Chase, you work closely with the product team to provide insights and data to support a product (e.g., application, system, discipline) within a function. You are a quick learner and will have the opportunity to gain exposure to multiple areas of the product area (e.g., product management, product delivery, product portfolio operations, etc.) that will prepare you for a career in the product organization.

This role includes hands-on application of AI-enabled capabilities that improve client and internal user outcomes, with clear accountability for the AI SDLC end-to-end across definition, delivery, and ongoing production operations.

AI SDLC expectations include:

• Define and prioritize AI use cases aligned to product outcomes for authorized parties and permissions management, including measurable success metrics and guardrails
• Assess data readiness and partner with data engineering and governance teams on sourcing, data quality, lineage, access controls, retention, and documentation required for AI/ML use
• Partner with engineering, data science, and platform teams on model development or model selection (including build versus buy considerations), with clear requirements for explainability and fit-for-purpose performance
• Ensure governance-aligned delivery, including documentation, auditability, and active partnership with model risk and control functions throughout design, implementation, approval, and ongoing monitoring
• Apply AI within complex, permissioned data environments (high sensitivity, high consequence workflows) while maintaining strict adherence to entitlements, audit trails, and least-privilege access

Job responsibilities

• Partners with product manager to learn techniques to elicit, specify, discover, and document customer requirements
• Tracks and reports out on key performance indicators and product metrics set by leadership
• Supports product team in analysis of customer needs and market opportunities
• Assist in research and data collection

Required qualifications, capabilities, and skills

• Baseline knowledge in a relevant domain area, project management, or equivalent expertise
• Ability to work in large, collaborative teams to achieve organizational goals
• Emerging level knowledge of the product development life cycle
• Understanding of basic analytics tools

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans