Job Description

About the Team

TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From executing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise and sales acumen with a customer-centric mindset to help businesses achieve their marketing goals on TikTok.

Responsibilities

- Design and implement the agency acquisition workflow, including data scrubbing, leads outreach, account and campaign setup, etc.

- Integrate internal resources to ensure campaigns achieve optimal results during the cold-start phase.

- Define key metrics to track operational actions and measure key business outcomes.

- Collaborate cross-functionally with Sales, Product, Data, and Operations teams to drive end-to-end execution and resolve bottlenecks in agency workflows.