Job Description

Job Purpose:

Global Account Managers increase Haworth’s market share and long-term customer loyalty through retention, expansion, and business development by developing, implementing, and monitoring strategies and action steps to achieve maximum Haworth global account expansion in Asia Pacific.

A glimpse of your daily mission:

• Identify, prioritise, and develop strategies to secure large opportunities with global accounts and strategic alliance partners.
• Develop relationships with existing accounts and strategic alliance partners.
• Develop and execute unified collaborative account sales plans with the local sales organisation to achieve maximum client development and partnership within assigned accounts.
• Establish contact and develop relationships with senior and executive leaders at major customers, target accounts, and influencers with a focus on architects and designers, project management companies, real estate brokers and developers with regional reach.
• Coordinate negotiations of major account agreements and contracts, in conjunction with field sales and sales leaders, the BRC, contract development personnel and client procurement, as well as regional leaders, and appropriate corporate staff.
• Maintain corporate profile information, including key personnel, primary location information, and account activity by location of assigned accounts using the designated customer relationship management system.
• Act as liaison between assigned accounts and Haworth in problem-solving with respect to high-quality service coordination.
• Coordinate with counterparts in Europe and North America for global accounts.
• Maintain a thorough understanding of current Haworth and competitive product lines and service offerings.

Your Qualifications:

• Bachelor’s degree in Business, Marketing, Public Relations, Design or a similar field.
• Experience in managing large, complex accounts (preferably for Fortune 500 companies).
• Experience in the office furniture industry or a related industry is preferred, including a minimum of 5 years of senior sales experience.
• Travel +/- 50% of time, mainly within Asia Pacific, with some requirements to Europe and North America.

About us

Haworth is one of the world's largest manufacturers of office furniture, providing solutions for tomorrow's customers worldwide. At the center of our work is the human being: What does a person need to work, what pushes them, motivate them and what makes people feel comfortable at work? Only if we can answer that question, we are able to introduce designs to our customers that will make them achieve their goals. To stay one step ahead, we invest in our own research, have a worldwide network of interesting partners and are part of think tanks around the world who are trying to think ahead. The family-owned company, headquartered in Holland, Michigan/United States, employs more than 8000 people and is represented in more than 150 countries in Asia, Europe and America with subsidiaries and partners.