FieldAssist

Global Account Manager

FieldAssist  •  Gurugram, IN (Onsite)  •  4 hours ago
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Job Description

Job Location: Gurgaon
Experience:  7+ years
Key Responsibilities Own global enterprise accounts end-to-end, including strategy, growth, and account health Drive organic growth through adoption, upsell, and cross-sell, and inorganic expansion across BUs and geographies 
Lead executive engagements (EBRs/QBRs) and build strong CXO-level relationships
Oversee delivery, ensuring timelines, quality, and client outcomes are met
Identify new opportunities within accounts using data, industry insights, and market intelligence
Act as the escalation point and ensure strong customer satisfaction and retention
Collaborate with Sales, Product, and Customer Success teams and mentor junior team members.

Required Skills & Qualifications
7+ years of experience in Global Account Management, Enterprise Sales, or Customer Success Proven track record of managing and growing enterprise accounts across international markets
Strong commercial acumen with experience in revenue ownership and deal closures
Experience working across APAC, MEA, or Europe markets
Proficiency in CRM (Salesforce/HubSpot), BI tools (Power BI/Tableau), and AI sales tools
Excellent communication and ability to influence senior stakeholders

What Success Looks Like
High net revenue retention with consistent account expansion Strong and visible expansion pipeline across global accounts Trusted advisor relationships with C-suite stakeholders High delivery quality with strong CSAT/NPS and minimal escalations Contribution to team knowledge and mentoring of junior members
FieldAssist

About FieldAssist

FieldAssist is the leading sales automation platform tailored specifically for FMCG and CPG brands. With our cutting-edge technology, we deliver real-time data insights, streamline field operations, and optimize Route-to-Market strategies, empowering you to achieve exceptional sales execution.

Our SFA solution empowers you with real-time sales tracking, effective order management, and exceptional on-field execution. Also, our DMS delivers seamless distributor operations, provides accurate inventory tracking to optimize your supply chain and integrates flawlessly with ERP systems.

We don’t just automate; we elevate your performance with AI-driven solutions like Sales Co-Pilot, which offers smart recommendations and guided selling to sharpen your decision-making. Our Route Optimization feature ensures your field teams minimize travel time and maximize efficiency, while Perfect Store Execution guarantees compliance and showcases excellence in-store. Moreover the Image Recognition (IR) technology enhances retail execution through real-time stock audits and performance tracking.

With our scalable solutions, deep insights, and seamless integrations, FieldAssist empowers your brand to sell smarter, execute faster, and achieve remarkable growth.

We at FieldAssist are dedicated to deliver powerful insights, an effortless mobile experience, and real-time analytics that empower brands to optimize their sales performance. Our scalable solutions and seamless integrations accelerate growth for FMCG and CPG brands, ensuring they achieve their fullest potential.

We proudly serve clients like Coca-Cola, Beiersdorf, Mars, Philips, Vivo and many more across more than 15 countries! Our dedicated approach achieves an impressive 90% market discipline by minimizing dormant outlets and effectively addressing duplicate and fake outlets. We’re excited to continue making a positive impact together!

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Gurugram, IN
Year Founded
2014
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