Job Description

For those who dream bigger!

At the Hermitage, Aoraki/Mount Cook, our guests stay with us because of the unique location, amazing views, excellent service, and the one-off experiences we provide. Our team members choose to work with us because of the extraordinary career opportunity it is to work in the national park whilst delivering memorable guest experiences. Our team see every aspect the of the hospitality industry, whilst gaining a unique experience that develops their career, and can be transferred when they are ready for the next exciting adventure.

Our Glacier Explorers offer a unique guest experience to our visitors. Our skipper guides drive and maneuver small passenger boats to take our guests on a fun and informative excursion on the Tasman Lake, interacting around icebergs and up to the mighty terminal face of NZ’s largest glacier.
Our skipper guides are responsible for sharing their knowledge and enthusiasm for the area with our guests and delivering a memorable guest experience. No day on the Tasman Lake is ever the same and this offers variety and challenge like no other role.
What will you bring to the role?
Previous experience is an advantage, ideally a minimum of 6 months guiding experience. We provide all training to ensure that you are up to speed with our products, our services, our standards, and our expectations.
• This role requires a commitment for a full season, or to work with us permanently
• NZ driver’s license or entitlement to drive in NZ
• Passion for the outdoors and eagerness to learn and step-up.
• The ability to manage a group and strong public speaking and communication skills.
• A strong sense of responsibility, commitment, and reliability with the flexibility to work across different tours and products.
• Flexible with a can-do approach and looking to learn throughout your time with us.

To stand out:
• Previous guiding experience of six months or more is preferred
• Previous boating or water sports experience would be advantageous
• Previous first aid experience would be beneficial
• Class 2 and P endorsement would be beneficial

The role and benefits:
• This is a fixed-term or permanent, full-time position, working a minimum of 60 hours per fortnight, $28-$32 per hour
• Comprehensive and ongoing training and up-skilling.
• Free access to all activities offered by the Hermitage Hotel after 8 weeks service
• Generous discounts on food and beverage from day one
• Discounted hotel accommodation for friends and family after 8 weeks service
• Stunning surroundings and unparalleled views – a short and remarkable commute to work.

If this sounds like you, apply now and start the experience of a lifetime today!

At the Hermitage, Aoraki / Mount Cook Alpine Village, we offer more than just a place to work – we offer a career lifestyle experience. If you love the outdoors, stunning mountains, being connected to nature, and changing seasons that include crisp snow and blue skies, then this role could be a perfect match and we would love to hear from you.

We are excited that you have read this far, and you're interested in working with us, but don't forget we are in a National Park, there are no shops, fast food outlets, or public transport, so if you can’t live without these, working for us will not be for you. Before you apply, read more about the location, climate, accommodation, working with us, and click on the Google Earth link to explore the village.