Job Description

Location – Edinburgh or Bristol (Hybrid)

In this position, you’ll be based in either the Edinburgh or Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex

We give you a world of potential

Computershare have an exciting opportunity to join our Global Information Security (GIS) team as GIS Business & Reporting Analyst, working within the Planning & Engagement team (P&E).

Computershare prides itself on the opportunities our size international footprint provides. However, we still maintain a friendly, fun and inclusive environment for all, faces not numbers. We think this helps us give the best to our colleagues and also get the best from our team. Here you’ll play a vital role supporting the success of complex projects across the globe. Many of our senior leadership team have worked their way up “through the ranks”, including our Global CEO. Their real word learnings and deep understanding directly shape our working environment and culture.

Through partnerships our team actively supports the business objectives whilst reducing the overall composite risk to Computershare. The P&E team are responsible for the timely and accurate processing of strategic security data, report generation and coordination, demand and engagement forecasting.

A role you will love

We are seeking a highly skilled and experienced Cyber Security Business & Reporting analyst to join our small and dedicated team. This analyst will be responsible for the day-to-day delivery of high-quality reporting from various sources and aggregate these into packs for our key execs using Power BI, and supporting our internal projects and workload management system, Azure DevOps. You will formulate solutions and translate them into technical requirements, define success criteria and proof of value, and effectively manage stakeholders.

Key responsibilities:

• Creation of monthly/quarterly dashboards or reporting packs for key stakeholders.
• Working to strict deadlines and service delivery KPIs.
• Collate, ingest and maintain key security, demand, risk and training data in our key systems, in real-time.
• Analysis and corrections of errors/exceptions, ensuring that key static data and dynamic data sets are accurate.
• Liaise with internal contributors, customers, operational and support teams to ensure any issues are resolved promptly.
• Assist in maintaining/tracking key initiatives and improvement projects.

What will you bring to the role?

The role requires a good understanding of a Cyber Security environment, concepts and team’s responsibilities/objectives (or similar e.g. IT, Application Development) which can be transferred into our team. Excellent skills in Power BI, Excel, SQL, Azure DevOps, and similar/complimentary analytics toolsets, with expertise in building, maintaining, and improving Power BI models, particularly where inefficiencies have been identified.

Knowledge of demand/backlog workflow tools such as Azure DevOps or Jira and experience of managing workloads, reporting from and backlog maintenance in these toolsets.

You will understand reporting, security and technical concepts and ability to communicate them effectively to non-technical stakeholders.

Key skills required:

• Attention to detail, great analytical skills and an analytical approach.
• Bring a creative, design-thinking approach—understanding problems deeply, identifying root causes.
• Communicate well creating accurate and punctual reports, present business justifications & cost analysis, has good listening skills, able to voice their opinion and provide constructive feedback in a positive manner.
• Ability to aggregate and apply different reporting methods including Microsoft Power BI, Microsoft Excel to various collections of data producing dynamic dashboards facilitating self-serve, 24/7 reporting and static PowerPoint reports alike.
• A positive mindset with good listening skills who builds strong relationships, is flexible/open-minded, straightforward, honest, negotiates effectively, solicits performance feedback, handles conflict and maintains confidentiality.
• Confidence to call out issues and support, inform and liaise with our Stakeholders.

Desirable:

• Proven record creating databases to store data in the most efficient way.
• Understanding of demand and forecast management and willingness to support and train others in their use.
• Flexible approach and ability to work co-operatively within a team environment
• Awareness of project management techniques and methodologies.

We are ideally looking for someone with a background in Cyber security, but will consider relevant technical experience. If you are a self-starter with a passion for technology and the ability to think strategically, we want to hear from you!

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit: computershare.com/careershub

A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.