Location: Harrisburg, PA
Position Type: Remote
Contract Length: Long-term contract with annual extensions
This role provides hands-on support and strategic guidance for enterprise GIS systems, including architecture solutioning and administration of ESRI commercial off-the-shelf platforms. The position is responsible for developing, maintaining, and optimizing GIS solutions while ensuring system stability, data integrity, and effective user support.
Duties:
Provide direct support for organizational GIS systems and guide GIS architecture and solution design decisions.
Develop, configure, deploy, and maintain ESRI COTS solutions, including Survey123, Field Maps, Collector, and Operations Dashboard.
Serve as a high-level administrator for GIS systems, data, and ArcGIS Online environments.
Perform hardware and software installations, relocations, testing, upgrades, and routine maintenance.
Lead troubleshooting efforts for CADD/GIS hardware and software issues, resolving problems with minimal supervision.
Coordinate with service and warranty vendors to resolve hardware-related issues and implement fixes.
Track GIS software versions and upgrades and notify appropriate stakeholders of available updates.
Develop and maintain system documentation, standards, procedures, and configuration charts.
Create and deliver technical and functional training materials and effectively convey GIS concepts to users.
Resolve IT helpdesk tickets and support phone and online issue reporting while maintaining accurate problem records.
Maintain inventories of hardware, software, upgrades, and fixes across supported sites.
Manage data backups and archives and support data recovery and retrieval as needed.
Monitor system performance, availability, and data integrity.
Communicate system status, risks, and issues to managers and project sponsors.
Required Skills:
2+ years of experience designing, configuring, and administering ESRI commercial off-the-shelf (COTS) products, including Survey123, Dashboards, and Field Maps.
2+ years of experience administering an ESRI ArcGIS Online organization.
LingaTech, a certified Small Diverse/Minority-Owned Business (SDB/MBE), was founded in 2012 and has proudly been recognized as one of Central PA's 50 Fastest Growing Companies in 2022, 2023, and 2024. Since our inception, we’ve been dedicated to providing top-tier technology solutions and expert consultants to support both government and commercial organizations.
Our executive leadership brings over 80 years of combined IT experience, particularly in leading large-scale government projects at the county, state, and federal levels. Our leadership team, comprised of former CIOs, CTOs, VPs of Application Services, and enterprise architects, has first-hand experience in large-scale IT operations. This gives us a unique competitive advantage—we understand the challenges our clients face and what it takes to succeed.
We’ve partnered with our clients to complete numerous transformational projects that have reshaped their operations, enhanced efficiency, leveraged data for informed decision-making, and set strategic roadmaps for future success.
At LingaTech, we’re not just delivering solutions—we’re driving lasting change.
