Job Description

About us

Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture.

This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed 47,000 people and generated revenue of €17.2 billion

Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

La tua opportunità

La risorsa sarà inserita nel team Customer Service e avrà un ruolo di supporto alle attività di back office per i canali B2B e Retail. Lavorerà in stretta collaborazione con il resto del team e con le diverse funzioni aziendali coinvolte nelle specifiche attività, garantendo accuratezza operativa, tempestività e orientamento al cliente.

Come contribuirai

• Conoscerai i prodotti Ginori 1735, le collezioni ed il catalogo.
• Imparerai ad inserire i nuovi ordini cliente e a generare le relative conferme d’ordine.
• Darai gradualmente supporto nelle attività di prevendita commerciale, imparando a gestire ordini di campionature, omaggi e conto visione, seguendo l’intero processo, dal data entry fino alla consegna.
• Ti occuperai del supporto al cliente e alle vendite, creando mailing list e inviando materiali commerciali e di marketing (come visual guidelines, listini e documenti dedicati) e preparando file e database sulla base delle richieste specifiche dei clienti.
• Acquisirai competenze nella gestione dei reclami, verificando le segnalazioni ricevute, inserendo ordini sostitutivi e seguendo le pratiche di reso insieme al resto del team.

Chi sei

• Hai conseguito un diploma a indirizzo linguistico o tecnico-commerciale oppure una laurea in discipline economiche, linguistiche o affini.
• Hai una buona conoscenza del pacchetto Microsoft Office, in particolare Excel e Outlook.
• Ti distingui per precisione, organizzazione e attenzione ai dettagli e possiedi buone capacità relazionali e comunicative.
• Hai una buona conoscenza della lingua italiana e inglese; la conoscenza della lingua francese sarà considerata un plus.

Why work with us

This is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Student (tempo determinato) (tirocinante)

Start Date

2026-07-09

Schedule

Full time

Organization

Richard Ginori S.r.l.