Job Description

Schedule: Casual, Varies

At Children’s, the region’s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team—and join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview
Provides excellent customer service while conducting all shop activities. Completes sale transactions using appropriate equipment. Open and close the shop. Complete bank deposit. Maintain shop appearance.

Essential Functions

• Provide a positive gift shop experience for all customers to include: excellent individual customer service and efficiently processing a variety of sale transactions using appropriate equipment.
• Assist volunteers during their gift shop shift.
• Develop working knowledge of current merchandise and inventory.
• Adheres to opening and closing policies and procedures to include: place start-up monies from safe into cash register, pick up the newspapers, check merchandise and shop appearance. Follow gift shop policy when processing daily bank deposit.
• Take phone orders and process credit payment and arrange for delivery of item by volunteer or self.
• Order merchandise (sundries/candy as needed)
• Assist gift shop chairmen/buyers.
• Maintains shop, work area, back room in a clean and orderly condition to include working knowledge, preventive maintenance, and minor repairs of all equipment used in performance of duties.
• Regular attendance at work is an essential function of the job.
• Perform physical requirements as described in the Physical Requirements section

Education Qualifications

• High School Diploma or G.E.D. Preferred

Experience Qualifications

• Retail experience Preferred and
• Experience working with volunteers Preferred

Skills and Abilities

• Strong customer service skills.
• Strong interpersonal skills – verbal and written.
• Ability to work with minimal supervision.
• Strong problem solving skills.

Children’s is the very best for kids and the very best for your career! At Children’s, we put YOU first so together, we can improve the life of every child!