DUTIES AND RESPONSIBILITIES
• Assists gift shop patrons with purchases by promoting and recommending specific gift items. Effectively cross sells & up sells merchandise.
• Replenishes gift shop display shelves and racks. Accurately tags and puts away merchandise received.
• Helps maintain the cleanliness and organized look of the retail sales floor.
• Provides excellent guest service & responds to guest complaints and/or inquiries promptly and courteously.
• Held accountable for the thoroughness and accuracy of departmental records under his/her control, including the filling out and completion of comps and transfers of merchandise.
• Assists in all merchandise being accurately inventoried once a month and ensures that proper inventory control is maintained.
• Operates point-of-sale terminal for gift shop transactions.
• Maintains a thorough working knowledge of retail products, where gift shop merchandise is stored, and assists in retrieving merchandise from outside storage if necessary.
• Maintains a working knowledge of current and upcoming events on property in order to advise guests of same, whenever possible.
• Adheres to established cash control policies and procedures of the casino.
• Maintains professional grooming and appearance according to established grooming and appearance policy.
• Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS
• High school diploma or GED preferred. Must have at least one year of retail experience.
• Must possess effective communication, retail sales, and guest service skills.
• Must be able to frequently lift and/or move up to 25 pounds.
• Must be at least 21 years of age.
Red Hawk Resort + Casino brings an exhilarating experience to a breath-taking location. Owned by the Shingle Springs Band of Miwok Indians, Red Hawk Casino blends Vegas-style thrills with the natural beauty of Northern California. Home to those who play with passion, Red Hawk Casino offers over 2,300 exciting slots, progressive jackpots, 75 table games, premier high–limit area, an entirely non-smoking lower level, shopping and retail and childcare facilities.
Red Hawk is home to six distinctive dining options to suit anyone’s taste. Our restaurants feature a variety of cuisines ranging from a traditional steakhouse to Asian, casual dining or buffet.
Red Hawk boasts magnificent views and a natural setting that inspires true gamblers. Located on a beautiful mountain top less than 20 minutes east of Sacramento on Highway 50, Red Hawk is the gamblers oasis. You’ll discover a place that inspires and excites. A 3,000 space parking facility adds convenience to your experience, or treat yourself to curbside valet – it's complimentary!
Shingle Springs Band of Miwok Indians
As stewards of the land, it is the Shingle Springs Band of Miwok Indians’ vision that Red Hawk Casino be created to honor the past and celebrate the future. The casino’s architecture will is in harmony with tradition, nature and our surroundings. The Red Hawk Casino delivers significant economic benefits to the local community of El Dorado County.
