Job Description

Responsible for taking care of retail customers and the daily operation of the outlet.

• Greets guests.
• Offers information and answers questions about merchandise.
• Answers customer's questions concerning location, price, and use of merchandise.
• Stocks shelves, counters, or tables with merchandise.
• Sets up displays or arranges merchandise on counters or tables to promote sales.
• Stamps, marks, or tags price on merchandise.
• Obtains merchandise requested by customer or receives merchandise selected by customer.
• Totals price and tax on merchandise purchased by customer to determine bill.
• Accepts payment and makes change.
• Wraps or bags merchandise for customers.
• Cleans shelves, counters, or tables.
• Removes and records amount of cash in register at end of shift.
• Calculates sales discount to determine price.
• Keeps record of sales, prepares inventory of stock, and orders merchandise.

• High School Degree or equivalent (GED) required
• Minimum 1 year customer service experience
• Ability to effectively communicate, both verbally and written, in English
• Ability to stand during shift
• Ability to walk, bend, stoop, reach above shoulders
• Ability to key and grip items

Horseshoe Casino is the premier casino of the Mid-South. Horseshoe has been #1 since day one. We know what gamblers want. The casino boast over 1300 slot and video poker machines and largest table games area in the South. We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge. Make a bet on your favorite team in The Book. We are the home of Bluesville, a beautiful 1400 seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks. Horseshoe Tunica is a throwback to gaming’s golden age. Here you’ll find everything a real gambler wants, and more.