Job Description

Gift Processing Officer, Intermediate

Our team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our IU Health Foundation team in the role of Gift Processing Offer, Intermediate.

The IU Health Foundation exists to inspire generosity that enhances health and well-being across the state of Indiana. The Gift Processing Officer is at the center of that work. Responsible for the timely and accurate processing and entry of gifts received by the Foundation, including the review and maintenance of donor, gift, designation and supporting information. This is steady, detail-driven work that requires someone who values accuracy and follow-through are what protect donor trust and keep Foundation records reliable.

Key Relationships

Reports to: Director, Finance

Direct reports: None

Shift: Full time, Monday – Friday, hybrid

Location: Indianapolis, IN

The Scope:

This role serves as a core member of the Foundation’s gift processing team, responsible for:

• Processing and entering gifts accurately and in a timely manner, including review of donor, gift, designation and supporting documentation for completeness and accuracy
• Researching routine discrepancies and partnering with appropriate stakeholders to resolve questions or missing information
• Managing tax receipting and related gift documentation to ensure donors receive accurate and timely acknowledgment
• Coordinating with accounting to support reconciliation and seamless data flow between systems
• Maintaining accurate recording, reporting and management of donor and gift information in Salesforce Nonprofit Cloud and related systems
• Following established processes and internal controls and escalating complex or unusual gift transactions as appropriate
• Supporting year-end gift processing, including posting gifts received in January back to December
• Providing responsive customer service to internal partners and external donors, including addressing questions related to gift records, receipts and other tax documentation
• Coordinating across Foundation teams to support accurate donor acknowledgment, stewardship and reporting
• Partnering internally with key stakeholders to support effective gift administration across the organization

Candidate Qualifications

Candidates for this position will be evaluated according to the following criteria and competencies.

• Bachelor's Degree is required.
• Requires 3-5 years of relevant experience.
• Requires working knowledge of fundraising software (i.e. Raiser's Edge, Salesforce).
• Requires proficiency in MS office (Word, PowerPoint, Excel).
• Experience with a matrix organization and complex work environment is preferred.

The “DNA” for Success

Detail Oriented and Accurate: You take pride in accuracy, stay mindful of volume and bring careful attention to each transaction from start to finish.

Focused and Steady: You are someone who can focus, stay sharp and find meaning in the precision that this role demands every day.

Service Oriented: Donors and internal partners rely on you for accurate records, timely receipts and clear answers to their questions. You take that responsibility seriously.

Collaborative: You work closely with accounting, Foundation leadership, and your teammates to keep data clean and operations running smoothly. You communicate proactively and follow through.

Mission Connected: Every gift you process is a donor choosing to invest in the health of Indiana communities. The accuracy and care you bring to this work honors that commitment and helps the Foundation do more of it.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.