Job Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

The Gift Center Representative ensures that the Gift Center is operating in a professional and organized manner while providing a positive world-class experience to our owners and sales tour guests.

BENEFITS:

At Holiday Inn Club Vacations, we provide the following benefits to ensure your career is on the right path to success:

• Bi-Weekly Pay!
• Growth Opportunities!
• 401K!
• Comprehensive Benefits – Health, Dental and Vision Plans!
• PTO - Paid Time Off!
• Travel Benefits and discounted vacations through our ClubGo Program
• Discounts through IHG including additional discounted employee benefits through our company Perks website!
• Tuition Reimbursement & Continuing Education Courses!
• Outstanding Company Culture!

ESSENTIAL DUTIES AND TASKS:

• Executes the gifting process for the designated sales and marketing departments.
• Generates additional profit by soliciting guest to purchase goods and products in a face-to-face presentation.
• Ensures Point of Sale station remains in balance.
• Effectively communicates with management all exceptions and incidents.
• Participates in proactive team efforts to achieve departmental and company goals.

QUALIFICATIONS

• High School Diploma or GED equivalent.
• Some customer service and/or sales experience preferred.
• Bilingual a plus.
• Proficiency in Microsoft Word, Excel and mainframe applications.
• Must be process-oriented with attention to detail and the function of detail.
• Self-directed and independent but works as a team player.
• Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service or product from guests and co-workers.
• Excellent customer service skills.
• Strong oral communication skills.
• Strong work ethic, high energy level and positive attitude.

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