The mission of this team is to manage, monitor, care for and deal with customers in its portfolio of Premier Banking, identifying sales opportunities, maintaining an appropriate level of interlocation through the digital channels available to them, and offering them the products most suited to each of them, with the aim of contributing to achieving the challenges established for its centre.
The responsibilities that you will assume in the position are:
Other requirements:
Figure of specialized manager who is responsible for meeting the needs of customers through remote channels, relying on the technological capabilities of the entity. They provide specialized advice on products and manage contracting digitally.
H COMMERCIAL SYSTEMATICSH CUSTOMER RELATIONSHIP MODELH PREMIER BANKING PRODUCTS AND SERVICESH PRODUCT COMBINATION-BASED SALESH COMMERCIAL MANAGEMENT AND CLIENT PORTFOLIOH CLOSING DIGITAL SALESS.1.1 ALLIANCES – COLLABORATION AND TRANSVERSALITYS.1.4 ALLIANCES – COMMUNICATIONH CREDIT RISKH DIGITAL CUSTOMER ONBOARDING AND ENROLLMENTS.1.3 ALLIANCES – INFLUENCEH PROCESS FOR PRIORITIZING AND PLANNING COMMERCIAL CONTACTSS.1.2 ALLIANCES – CUSTOMER ORIENTATIONS.2.1 HUMANISM – COMMUNICATION AND EMPATHYS.2.2 HUMANISM – LEADERSHIP AND TEAM DEVELOPMENT / SELF-LEADERSHIPH CONSULTINGH MULTICHANNEL AND DIGITAL CUSTOMER SERVICES.4.1 ANTICIPATION – ANTICIPATION AND CHANGE MANAGEMENTS.3.1 EMPOWEREMENT – FOCUS ON RESULTSS.5.1 DIVERSITY – PROMOTING DIVERSITYH ANTICIPATION AND PROACTIVE IDENTIFICATION OF BUSINESS OPPORTUNITIESH COMMERCIAL TOOLS
We are the leading financial group in the Spanish market, comprised of banking business, insurance activity and investments in international banks and leading companies in the services sector.
CaixaBank is a financial group with a socially responsible, long-term universal banking model, based on quality, trust, and specialisation, which offers a value proposition of products and services adapted for each sector, adopting innovation as a strategic challenge and a distinguishing feature of its corporate culture, and whose leading position in retail banking in Spain and Portugal makes it a key player in supporting sustainable economic growth.
