O FNB Moçambique pretende recrutar um(a) Gestor(a) de Incidentes de TI para reforçar a equipa de Operações de TI.
Esta função é responsável por assegurar a gestão eficaz, coordenação e melhoria contínua dos processos de Gestão de Incidentes e Gestão de Problemas do Banco. O objetivo principal é minimizar o impacto das interrupções nos serviços de TI, garantindo a rápida reposição dos serviços, a análise estruturada das causas-raiz, a redução de incidentes recorrentes e a melhoria da estabilidade operacional.
Este profissional trabalhará em estreita colaboração com as equipas de Infraestrutura, Service Desk, Segurança, Aplicações, unidades de negócio e fornecedores externos, assegurando o cumprimento das melhores práticas ITIL, requisitos regulamentares e Acordos de Nível de Serviço (SLAs).
Esta pode ser a oportunidade que procura para elevar a sua carreira ao próximo nível. Venha fazer parte de uma equipa inovadora, desafiante e focada na excelência. Candidate-se e cresça connosco no FNB Moçambique!
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Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
25/09/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The Corporate Centre’s stakeholders are external, such as regulators, shareholders, global developmental institutions and government; and also internal, mainly the market-leading businesses that service the group’s customers. These critical functions cover risk, compliance, governance, internal audit, treasury, finance and tax amongst many others. They require deep specialist and technical skills and ultimately represent the custodianship of the FirstRand group’s licence to operate.
Employees of the Corporate Centre develop a very unique perspective of the group because nowhere else can you own or be part of a mandate that operates across the portfolio. This allows for both big picture thinking and operational learning. It is also a great place to drive collaboration and a place to have a significant impact.
The Corporate Centre has adopted a blended approach to working, with a focus on balancing remote working and connections with colleagues in the workplace. Face-to-face interactions remain important to its way of working as these connections protect the business’s social capital, which is key to ensuring that FirstRand’s unique culture stays alive and continues to thrive.
