Type of position
Full-time position
Key languages
Fluent level of English
Native in German
Sector
Customer Service / Sales
About our Client
Would you like to play a key role in a multinational environment and be employed by the brand itself? Are you a customer-oriented person and enjoy reaching your performance targets? Are you able to coach, engage and develop the team? This is a fun and dynamic company that provides the best customer service in its segment. If you are fluent in English, Native in German and would like to work in Lisbon, reach out to us!
The Offer
• Build, develop and lead a successful team
• Use your experience to plan and accomplish goals
• Quick response to escalating issues
• Contributing to the growth of your market
• Engagement in the innovation and improvement of the processes
• Create action plans to develop the agents
• Prepare reports and team meetings to share results and new targets
• Listen to the team member’s feedback and resolve any issues or conflicts
Requirements
• Fluent in English
• Native in German
• Understanding KPIs metrics
• Multitasking ability
• Previous experience in customer service and/or B2B
• Tourism and travel background is a plus
Benefits
• Competitive salary with performance bonuses
• Health insurance from day 1
• Meal allowance
• Monthly and weekly free activities
• Be part of a dynamic and energetic team
• Schedule from Monday to Friday
The Process
1. Submit your application and don’t forget to send an updated CV
2. Get a call by our Recruitment Specialist
3. Start your interview process
4. Get selected
5. Start your journey!
Are you looking for international talent for your company?
Eugenia Talent Recruitment is a Portuguese recruitment agency, that was born after years of experience in the recruitment field by the hand of Republica 45.
Specializing in multilingual jobs and internships abroad, we represent the link between talent and employers. Our service is personalized, as we are not a job board: we specialize in customized recruitment solutions.
Through our partnerships, we make sure we are able to do what we love the most:
Contribute to a globalized world where opportunities are endless, make sure we connect the right talent to the right position, and take care of all the parties involved by delivering a genuine service.
