Take your customer care career to the next level by joining a premium concierge service team in Lisbon. As a German-speaking VIP Concierge, you’ll be the go-to expert for delivering tailored lifestyle services and travel arrangements to high-end clients. If you’re service-oriented, resourceful, and ready to offer top-tier experiences, we’d love to hear from you.
Your responsibilities and impact as a VIP Concierge will include:
Managing requests from VIP clients via phone, email, and chat in German and English
Coordinating exclusive reservations and travel bookings tailored to client preferences
Providing expert advice on luxury dining, events, shopping, and cultural activities
Handling urgent and complex requests with efficiency and discretion
Ensuring an exceptional, personalized experience from start to finish
Skills, qualifications, and interests needed to succeed in this role:
You are a native-level German speaker and have at least a B2 level of English
You have experience in customer service, hospitality, travel, or luxury services
You are a strong communicator with a proactive and solution-oriented mindset
You enjoy working with international clients and creating exceptional experiences
You are adaptable, detail-oriented, and confident in handling high expectations
What’s in it for you?
Permanent contract (CDI) with a 3-month probation period
40-hour workweek with rotating shifts between 7:00 AM and 9:00 PM, Monday to Saturday
Gross salary of 21.000€, paid over 14 months
Attractive performance bonus paid quarterly
Hybrid work model after 3 months
Meal voucher card
30€ monthly transport allowance
Full health insurance coverage including dental and optical coverage after 6 months
Office located in central Lisbon – Avenida da Liberdade
Blu Selection: Building Multilingual Teams Across Europe
Our Mission: To help European and global companies scale faster and smarter by hiring international, multilingual, high-impact talent across key EU hubs.
Barcelona-based, Blu Selection connects employers with proven multilingual professionals in Sales, Marketing, Finance HR or Customer Service functions. We combine market expertise with day-to-day proximity to both clients and candidates.
What we do
- Cross-border hiring in hubs like Barcelona, Madrid, Valencia, Lisbon, Porto, Athens, Berlin, Paris and more.
- Permanent & freelance solutions, aligned with your operating model (in-house, EOR, contractor).
- Access to multilingual talent pools.
How we work
Dedicated consultant for each mandate, from calibrated brief to shortlist and feedback loops.
Transparent process and clear communication with hiring managers and candidates.
We support international professionals at every stage, offering clear guidance and roles that match skills, languages, and ambitions.
Hiring across Europe?
Let’s build a high-performing, culturally fluent team that fits your market and grows with you.
📞 +34 932 717 470
📩 contact@bluselection.com
