VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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We are looking for an Senior Sales Reporting Specialist who will be responsible for extracting data and create complex reports from the Data Warehouse writing and using SQL scripts, and provide information towards management with the help of Business Intelligence Tools (ex: QlikSense, Tableau). To fulfil recurring and ad-hoc reporting requirements, create workarounds and reporting solutions where needed, maintain and if possible create dashboards.
Your role will be to implement and manage reporting and analytics solutions to fulfil reporting requirements for Partner OpCo and internal Stakeholders and requestors. Provide reports, dashboards and data analytics, to draw conclusions and make recommendations. Develop, automate and standardize the reporting processes.
• Extract Information and Analysis of Clients and their Structure using different reporting techniques – primarily writing SQL scripts, gathering data from the Data Warehouse
• Create and update complex reports, dashboards on sales data for our senior stakeholders – with the help of different BI Tools
• Support our Partner (Corporate Sales) Performance Management and Planning with regular/ ad hoc reporting; track and document all cases in the defined tracking systems
• Regular and proactive communication with stakeholders and business partners
• Drive high priority tasks and projects from start to completion, cooperate with internal stakeholders and Partners, deliver project targets.
• Create and maintain platforms, dashboards for actionable insights and cooperate with and promote them to stakeholders across multiple departments (Partner Stakeholders, Sales, Business Enablement, Commercial Management)
• Design, construct and maintain a wide set of tools like reports, dashboards and applications, customized to satisfy stakeholders’ needs
• Deep understanding of business to effectively design Dashboards
• Generally keep and actively enhance business knowledge to anticipate business needs and to provide effective analysis, discover trends and potential issues
• Create regular/recurring and on demand Analysis by understanding business purpose and all affected parameters, move towards predictive and proactive approach in fulfilling all needs of Stakeholder, anticipate further needs, predictively analyse if required
• Driving automatization of tasks where possible, in alignment with business partners / requestors. Utilize or use automation and achieve efficiencies with using tools such as Python.
• Near native German and above intermediate English language skills
• Multiyear experience in business support positions, 3+ years’ experience working with, 2+ years writing SQL queries, ideally multiyear experiences supporting of Telecommunications Industry.
• Large experience in data analysis, interpretation, reporting and presentation of findings. Experience in working with data warehouses & business intelligence tools. global database management
• Advanced MS office (Excel, Access, Power Point) and advanced SQL skills
• Ability to balance conflicting interests and make decisions based on incomplete or unreliable information, Decision-making skills
• High level Analytical/ data analysis skills
• High attention to detail, accuracy
• Strong relationship building skills
• Strong communication and interpersonal skills, good teamwork ability, ability to cooperate well with a local and in a virtual team setup.
• Ability to prioritize and reprioritize, flexibility
• Presentation skills
• Organizational skills
• Proactive problem-solving skills
• General understanding of KPI-s, experience in visualizations on Dashboards.
• Ability of proactive enhancement of business knowledge to be able to maintain high quality performance of this task and keep agreed SLA.
• Building and understanding of Planning and Performance Management of sales data and affiliated activities.
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us.
Through our technology we empower people, connecting everyone regardless of who they are or where they live, we protect the planet and help our customers do the same.
But we’re not just shaping the future of technology for our customers – we’re shaping the future for everyone who joins our team too. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable, more inclusive world.
If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities and support to help you belong and make a real impact.
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