Job Description

Hey! We're Huel, and we're pleased to meet you 👋

Our culture thrives on high performance, and we set the bar high for new Hueligans who join us.

We invite you to read the advert below for our new German Speaking Customer Supply Executive (Part time, Fixed Term Contract) position to understand the role, and explore our 7 Huel values before applying to ensure we have the right working environment for you!

The role

Fixed-term contract until August 2027. This role is offered on a part-time, fixed-term contract until August 2027, working 4 hours per day in the mornings.

The Customer Supply Executive will be responsible for the day-to-day management of customer orders, system set-up, service reporting and operational coordination across our German retail customers and partners.

You’ll help manage the end-to-end order-to-cash process for German B2B customers, ensuring orders are processed accurately, fulfilled in line with forecast and inventory expectations, and managed with clear communication across internal teams, customers and 3PL partners. You’ll also play an important role in maintaining customer masterdata, supporting launches and in-store retail shipper activity, helping resolve supply issues, and delivering strong service levels across the region. You'll be:

• Entering orders accurately into our ERP system & reviewing and approving EDI orders

• Managing orders in line with forecast and available inventory, identifying and escalating risks proactively

• Setting up and maintaining customer masterdata, including pricing, SKUs and other relevant information across Huel and partner systems

• Ensuring a high level of system accuracy across customer and product set-up

• Acting as the first point of contact for our German 3PL and German sales team, connecting them into the wider operations team where needed

• Responding to queries from customers, sales teams and 3PL partners

• Supporting monthly in-store retail shipper display forecasting and working with the sales team on new display configurations and operational set-up

• Supporting launch readiness for new customers, new products, promotional activity and range changes

• Reporting on weekly and monthly service level performance, highlighting issues, trends and actions

• Supporting KPI and performance reporting across fulfilment and service level metrics

• Building strong working relationships with internal stakeholders across the business

Not yet sure if this is the right role for you? Click HERE to read a more detailed job description.

What we're looking for in you

• Fluent German and English language skills, both written and spoken

• Ideally 1+ year of experience in supply chain, customer supply, customer operations or a similar role which involves administration/data entry or customer service

• Confidence using systems and learning new tools quickly, ideally with ERP experience such as NetSuite

• Comfortable working with master data and maintaining a high level of accuracy across systems

• Comfortable interpreting data, reviewing forecasts and using information to support decisions

• Able to attend meetings confidently and communicate clearly with both internal and external stakeholders

• A quick learner who can pick up new processes and systems efficiently

• Strong attention to detail and a proactive approach to identifying and escalating issues

• Collaborative and approachable, with the ability to build strong working relationships across teams

• Comfortable working autonomously and taking ownership of day-to-day priorities

• Organised, proactive and able to manage multiple tasks in a fast-paced environment

And as always, we’re on the lookout for new Hueligans who love a fast-paced environment and are always striving to be their best. We want people who aren’t afraid to think differently and push boundaries. If you’re all about setting big goals and believe that amazing things happen through creativity and teamwork, you’ll fit right in at Huel!

What do we offer in return?

We know that at times, our teams face demanding pressures, and exceptional effort deserves meaningful rewards. That's why we've created a world-class perks and benefits program designed to support our Hueligans in achieving their best, both professionally and personally, while celebrating the global impact they're making!

🕖 Hybrid working pattern

🌴 30 days annual leave PLUS bank holidays

🥤 Free Huel to keep you going

🏖️ 2 weeks a year to work remotely from anywhere!

🐾 Dog friendly

🙋 Paid Volunteering Days

🏋️ Free on-site gym with free classes, and we will give you your own nutrition plan

🧘 Free on-site wellness area offering infrared saunas and an ice bath🧘

🧠 Free 1-on-1 therapy provided by Self-Space

🏥 Private Medical and Health insurance for you and your loved ones, including free life insurance covering up to 4x your salary

⚡ Electric Car Scheme with onsite charging

🚴 Cycle to Work Scheme

🤰 Enhanced Family Leave

👪 Workplace Nursery Scheme

💸 Paid Employee Referral Scheme

🎉 Biannual events to celebrate success - Have you heard about Huelchella?

We are Hueligans

We know diversity isn’t just important... it’s essential. It makes us stronger, sharper, and better at what we do. At Huel, we’re about people, not just sustainable nutrition - real people with different backgrounds, experiences, and perspectives.

We celebrate what makes each of us unique and we actively bring together Hueligans from all walks of life. Because whilst we share the same 7 values, it’s our differences that power our thinking, challenge our ideas, and help us build better products for a global community.

Belonging matters here. So does fairness. We want every Hueligan to have the opportunity to thrive, contribute, and be heard - no matter where they come from or what path they’ve taken to get here.

We don’t just welcome diversity of thought…we go looking for it!

Meet our teams here.