Job Description

Next Job Abroad invites you to embark on an exciting career journey as a German Speaking Bank Customer Service Representative in the beautiful island of Malta! We are looking for individuals who are not only passionate about customer service but also have a strong background in sales. In this role, you will be pivotal in assisting customers with their banking needs while effectively promoting our range of financial products. Embrace this opportunity to enhance your career while enjoying the vibrant culture and sunny environment of Malta!

Responsibilities

• Provide exceptional customer service by managing inquiries related to banking products and services in both German and English.
• Utilize your sales experience to understand customer needs and recommend suitable financial solutions.
• Assist customers with account openings, transactions, and general banking inquiries.
• Collaborate with the sales team to achieve and surpass company sales targets.
• Effectively resolve customer complaints and issues to ensure a satisfying experience.
• Document all customer interactions and transactions accurately in our systems.
• Stay updated on banking products, services, and regulatory requirements to assist customers efficiently.

Requirements

• Fluency in German and proficiency in English; knowledge of additional languages is a plus.
• A minimum of 2 years experience in customer service, preferably in a banking or sales context.
• Proven track record in sales and achieving targets.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced environment and manage multiple tasks effectively.
• Experience with banking software and CRM systems is beneficial.
• Willingness to relocate to Malta and embrace a new cultural experience.

Benefits

• Career growth opportunities in a renowned global bank.

• International & diverse work environment.
• Competitive performance bonuses
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
• Yearly salary €25.000 excluding bonuses.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Work for a Great Place to Work-Certified Company.
• Relocation package (reviewed case by case)
• This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!