We are looking for German customer support for a Customer Support Position in Lisbon
If you are looking for stability, to work in a multi-cultural environment and to grow within the company, this is your chance
Our client is one of the largest multinational BPO companies in the world. They are known to work with world famous brands but also start-ups. They are constantly evolving and looking for new talent to join them!
Requirements
- Native or near native German
- A good level of written and spoken English (B2-C1)
- Team player and open minded
- Good knowledge of computer tools
- Excellent oral and written communication and argumentation skills
- Proactive, dynamic and motivated
- Non-European candidates need a work permit
RESPONSIBILITIES
- Ensure quality service by responding to customer inquiries by phone, chat and/or e-mail
- Provide active listening and empathy
- Support and manage customer issues
- Provide personalized recommendations and solutions to various customer requests
Benefits
- Attractive salary
- Unfixed contract (CDI)
- Bonuses
- Private health and dental insurance
- Great possibility of career progression
- Work stability
Relocation package (only for candidates with relocation needs) Up to 200 € for your travel ticket (after 3 months) Up to 360 € for accommodation per month for the first 6 month (reimbursed) Accommodation support customized which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation.
Don't wait another minute and apply directly for this opportunity! Please send your CV in English.
Cross Border Talents provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles.
By facilitating global talent mobility and maintaining an efficient cross-border recruitment process, CBT supports both talent and companies in thriving during the era of intelligent machines.
CBT addresses the digital skills shortage with over 300 global recruiters and advanced algorithms. Our business models include Permanent Recruitment, Staff Augmentation, and Talent Leasing (EoR).
We are the global market leader in international tech CX recruitment. Why?
Since 2013, our HUMAN RECRUITERS have connected over 130,000 tech talents from more than 50 nationalities with companies across the globe.
Notably, CBT is the only recruitment company globally awarded three Seals of Excellence by Horizon 2020 SMEI, the EU's research and innovation funding program.
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