Eugenia Connecting Talent

(German) Customer & Client Advisor

Eugenia Connecting Talent  •  Berlin, DE (Onsite)  •  2 months ago
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Job Description


Type of position

Full-time position

Key languages

Fluent level of German

Upper Intermediate English

Sector

Customer Service / Sales

About our Client

Do you have a passion for customer service? Looking to work for a leading company in its industry? This business offers services and systems while ensuring the top quality! If you speak native German and wish to work in Lisbon, let us know!

The Offer

  • Help customers solve technical issues with products and services.
  • Provide assistance through different channels (telephone, email) in a genuine manner
  • Be an active listener.
  • Always be ready to understand and ask clear questions to help the client.
  • Identify, investigate and offer a solution to the technical issue.
  • Provide good customer service by making sure the customer is always satisfied once the interaction is complete.
  • Gather all relevant information into the system and always be sure to provide quality service.
  • Stay up to date on all developments in the technical area of your work so that you are always informed!

Requirements

  • Location: Lisbon, Portugal (relocation support in applicable cases)
  • Fluent level of German and advanced English
  • Experience in customer support, working with a CRM is a plus
  • Genuine care giver. Able to multi-task, proactive and good with time management
  • Comfortable with phone calls interactions, email writing and social media

Benefits

  • Opportunity to grow within the company
  • Positive and energetic work environment
  • Initial training, and continuous learning opportunities
  • Team building activities

The Process

1. Submit your application and don't forget to send an updated CV

2. Get a call by our Recruitment Specialist

3. Start your interview process

4. Get selected

5. Start your journey!

Eugenia Connecting Talent

About Eugenia Connecting Talent

Are you looking for international talent for your company?

Eugenia Talent Recruitment is a Portuguese recruitment agency, that was born after years of experience in the recruitment field by the hand of Republica 45.

Specializing in multilingual jobs and internships abroad, we represent the link between talent and employers. Our service is personalized, as we are not a job board: we specialize in customized recruitment solutions.

Through our partnerships, we make sure we are able to do what we love the most:

Contribute to a globalized world where opportunities are endless, make sure we connect the right talent to the right position, and take care of all the parties involved by delivering a genuine service.

Industry
Consulting & Advisory
Company Size
1-10 employees
Headquarters
Lisbon, PT
Year Founded
Unknown
Website
eugeniatalent.com
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