We are currently looking for native German speakers with Spanish B2 to join an international Customer Support project within the Banking Sector in Spain. This is a great opportunity for candidates who are looking to build an international career in customer service while enjoying life in Madrid or Valencia.
The position involves supporting German-speaking customers through phone, email, and chat. The selected candidates will assist clients with general inquiries, front desk incidents, account-related questions, and customer support requests while ensuring a high level of professionalism and customer satisfaction.
The company offers a stable and dynamic multicultural working environment with long-term career opportunities and professional growth. Candidates should be comfortable working in a shift-based operation and communicating with customers across different channels.
Requirements
• Native-level German
• Spanish level B2 or higher
• English level B2 or higher
• Strong communication and interpersonal skills
• Customer-oriented mindset
• Comfortable working via phone, email, and chat
• Previous customer support experience is considered an advantage
Benefits
• Permanent contract after the initial 3-month temporary contract
• Annual performance bonus on top of the base salary
• Paid training from day one
• Stable long-term project within the Banking sector
• International and multicultural work environment
• Career development and growth opportunities
• Opportunity to work in Madrid or Valencia, Spain
• Different shift options available
• Night shift option available in Madrid
• Professional experience in customer service for the German market
• Modern office-based work environment
• Full training and onboarding support provided by the company
• Opportunity to improve communication and customer service skills in an international company
Cross Border Talents provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles.
By facilitating global talent mobility and maintaining an efficient cross-border recruitment process, CBT supports both talent and companies in thriving during the era of intelligent machines.
CBT addresses the digital skills shortage with over 300 global recruiters and advanced algorithms. Our business models include Permanent Recruitment, Staff Augmentation, and Talent Leasing (EoR).
We are the global market leader in international tech CX recruitment. Why?
Since 2013, our HUMAN RECRUITERS have connected over 130,000 tech talents from more than 50 nationalities with companies across the globe.
Notably, CBT is the only recruitment company globally awarded three Seals of Excellence by Horizon 2020 SMEI, the EU's research and innovation funding program.
Join us on our journey to shape the future of global recruitment and talent mobility!
www.cbtalents.com
