Cross Border Talents

German Client Support for Tourism Project

Cross Border Talents  •  Lisbon, PT (Onsite)  •  5 months ago
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Job Description

Cross Border Talents is hiring German Client Support Agents to work in one of our Clients in Lisbon for a travel company project , Portugal.

You will be part of a rapidly growing multilingual client-facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You’ll be guiding Client-Brands on the effectiveness of their ads - optimizing Marketing campaigns, providing technical support and troubleshooting issues.

- Responsibilities as a Legal Online Operations Analyst:

- Assist customers with booking of hotels, holiday packages and other travel-related services;

- Provide helpful and effective service for both in travel”and post travel questions;

- Assist customers with questions regarding payment, changes, cancellation,

Requirements

- Must be fluent in English and German;

- Ability to work in a multicultural environment and as part of cross-functional teams;

- Experience with Microsoft Office

Benefits

- Relocation package (accommodation, expenses and flight reimbursement)

- Competitive base salary and benefits;

- Training and career development opportunities;

- A culture of respect and human empowerment;

- Very nice office space by the Tagus river, served by several businesses and great access to public transportation

Cross Border Talents

About Cross Border Talents

Cross Border Talents provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles.

By facilitating global talent mobility and maintaining an efficient cross-border recruitment process, CBT supports both talent and companies in thriving during the era of intelligent machines.

CBT addresses the digital skills shortage with over 300 global recruiters and advanced algorithms. Our business models include Permanent Recruitment, Staff Augmentation, and Talent Leasing (EoR).

We are the global market leader in international tech CX recruitment. Why?

Since 2013, our HUMAN RECRUITERS have connected over 130,000 tech talents from more than 50 nationalities with companies across the globe.

Notably, CBT is the only recruitment company globally awarded three Seals of Excellence by Horizon 2020 SMEI, the EU's research and innovation funding program.

Join us on our journey to shape the future of global recruitment and talent mobility!

www.cbtalents.com

Industry
Consulting & Advisory
Company Size
201-500 employees
Headquarters
Lisbon, PT
Year Founded
2013
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